Hi, I recently contacted my host and asked them to update my PHP version, since I saw that older versions would not longer be compatible after December. Previously, I believe my site was running on PHP 5.6.38, I asked them if they could upgrade it to 7.1 or higher.
They ended up adding 7.0, 7.1, and 7.2 to my MultiPHP Manager and I can now swap between multiple versions.
PHP 7.0 does work, mostly. But occasionally the site's home page will load a blank page instead of the content. If I've got a thread open already and hit the refresh button, the thread will reload just fine. The Admin CP also seems to work. The blank page seems to be isolated to only the home page of the site and it only happens occasionally, not all the time. But the Avatar Upload tool in user profiles seems to be busted. You can click on the edit avatar button, select an image to upload from a computer, resize it, and hit save. But when you hit save the window just closes and no avatar is uploaded. It just reverts to the forum's default avatar.
PHP 7.1 and 7.2 do not seem to function at all. No matter what pages I open, they're all blank. I can still access the AdminCP, however. And it shows that the PHP version is updated. Just that the rest of the site seems to be broken.
As a general note, I'm a novice in all of this. I've never dealt with updating my PHP version before and despite looking through the vBulletin FAQs, I'm still pretty lost on what the issue could be. Were there any additional steps on my end that I needed to take before asking for the PHP version to be updated?
Many thanks in advance.
-edit-
Just got the same blank page on my home page, even though I rolled back my PHP version to 5.6.38. So this doesn't seem to be isolated to newer versions of PHP. I wasn't have this issue prior to asking for my PHP version to be updated, however.
They ended up adding 7.0, 7.1, and 7.2 to my MultiPHP Manager and I can now swap between multiple versions.
PHP 7.0 does work, mostly. But occasionally the site's home page will load a blank page instead of the content. If I've got a thread open already and hit the refresh button, the thread will reload just fine. The Admin CP also seems to work. The blank page seems to be isolated to only the home page of the site and it only happens occasionally, not all the time. But the Avatar Upload tool in user profiles seems to be busted. You can click on the edit avatar button, select an image to upload from a computer, resize it, and hit save. But when you hit save the window just closes and no avatar is uploaded. It just reverts to the forum's default avatar.
PHP 7.1 and 7.2 do not seem to function at all. No matter what pages I open, they're all blank. I can still access the AdminCP, however. And it shows that the PHP version is updated. Just that the rest of the site seems to be broken.
As a general note, I'm a novice in all of this. I've never dealt with updating my PHP version before and despite looking through the vBulletin FAQs, I'm still pretty lost on what the issue could be. Were there any additional steps on my end that I needed to take before asking for the PHP version to be updated?
Many thanks in advance.
-edit-
Just got the same blank page on my home page, even though I rolled back my PHP version to 5.6.38. So this doesn't seem to be isolated to newer versions of PHP. I wasn't have this issue prior to asking for my PHP version to be updated, however.
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