Picture showing issue

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  • blade00
    Member
    • Apr 2016
    • 69
    • 5.1.x

    Picture showing issue

    Hello, could you please help me to understand why I can see the image in post just with Internet Explorer? If I use Chrome, Firefox or my smartphone, I can see one picture but I can't slide between pictures.
    https://www.fiattipoclub.it/forum/or...2209#post12209

    Thank you very much!
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73976

    #2
    When I visit your site, the images return an HTTP 509 error. This usually means that you have exceeded your bandwidth. Contact your hosting provider to resolve this error.

    Code:
    Request URL: https://www.fiattipoclub.it/filedata/fetch?photoid=12259
    Request Method: GET
    Status Code: 509 
    Remote Address: 217.64.195.199:443
    Referrer Policy: no-referrer-when-downgrade
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • blade00
      Member
      • Apr 2016
      • 69
      • 5.1.x

      #3
      Sorry I don't understand, I just tried again with Internet explorer and I have no issues with the same pictures. Just I can't see it with chrome and firefox...

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 73976

        #4
        That is what my browser (Chrome) returning for thos images. It should be a HTTP 200 code to show the images. This isn't something caused by the vBulletin software and you need to discuss it with your hosting provider. IE is probably loading it from its internal cache.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • blade00
          Member
          • Apr 2016
          • 69
          • 5.1.x

          #5
          I just opened the ticket and I let you know their answer soon. I don't understand how IE colud load my pictures from the internal cache, probably if you try with IE, It will work also on your PC. Thank you.

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73976

            #6
            Don't have IE but I get the same results in Chrome, Firefox, and Microsoft Edge.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • blade00
              Member
              • Apr 2016
              • 69
              • 5.1.x

              #7
              The hosting provider says It's something in the script that doesn't work and It's necessary to debug it, could you please help me to manage this issue?

              Comment

              • amonline
                Member
                • Feb 2011
                • 73
                • 4.1.x

                #8
                Obviously not a bandwidth issue. It's a fetching issue. The image appears just fine if null is clicked. The slider just isn't loading it.

                Comment

                • Wayne Luke
                  vBulletin Technical Support Lead
                  • Aug 2000
                  • 73976

                  #9
                  Originally posted by blade00
                  The hosting provider says It's something in the script that doesn't work and It's necessary to debug it, could you please help me to manage this issue?
                  You will have to upgrade to the latest version first. The version you're using is no longer supported.

                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

                  Comment

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