Unable to change user password via admin panel

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  • v-w
    Member
    • Aug 2018
    • 35
    • 5.3.x

    Unable to change user password via admin panel

    A user asked me to change their password, so I tried to do that via the User Manager. It doesn't work, and the error message is not specific enough for me to find out what the form wants of me.

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    There is no field named "field5" in the user manager, so I expect it's showing me the database key or something?
  • glennrocksvb
    Former vBulletin Developer
    • Mar 2011
    • 4021
    • 5.7.X

    #2
    It's one of the custom profile fields set as required field.

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    • Wayne Luke
      vBulletin Technical Support Lead
      • Aug 2000
      • 74167

      #3
      As stated Field5 is a required field. You will need to fill it out as well in order to save the user profile.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API

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      • v-w
        Member
        • Aug 2018
        • 35
        • 5.3.x

        #4
        I had a look at our database, the "userfield" table does not have a "field5" column, it ends at "field4". Which one of the 225 database tables to I need to hack to get rid of the requirement?

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        • glennrocksvb
          Former vBulletin Developer
          • Mar 2011
          • 4021
          • 5.7.X

          #5
          When you go to AdminCP > User Profile Fields > User Profile Field Manager, do you see field5?

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          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 74167

            #6
            Originally posted by v-w
            I had a look at our database, the "userfield" table does not have a "field5" column, it ends at "field4". Which one of the 225 database tables to I need to hack to get rid of the requirement?
            You shouldn't hack any tables this is a great way to destroy your site and prevent it from working at all. The system only ships with 4 userfields. The others would be created in the AdminCP under User Profile Fields or through addons.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • v-w
              Member
              • Aug 2018
              • 35
              • 5.3.x

              #7
              Thanks, I found it and got rid of it. It was originally an anti-spam question that was added for registration.

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