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  • [Bug / Issue] The answer given for the random question is wrong

    If I enter wrong answer initially then subsequently even after entering correcting the answer it is showing the same error:

    The answer given for the random question is wrong

    What to do?


  • #2
    You could change the human verification type to something else such image or recatchpa 2
    Cometbar

    DartsLeague

    Comment


    • #3
      Too much of spam is coming with recaptcha 2 moreover it can be very troublesome.

      Comment


      • #4
        Is the answer entered into the system with capitalization?

        You should add multiple answers for your question with all common variations of spelling and capitalization.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • #5
          This what I've entered in the answer field:

          rajni|rajini|rajnikant|rajnikanth|Shivaji|rao|Gaekwad|Rajinikanth|Rajini

          Comment


          • #6
            They need to be entered as separate answers... Add Answer. Add one. Save. Add Answer, Add One, Save.

            Otherwise you need to use the entire string entered as the answer.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #7
              Sorry I had entered it into the PCRE regex -- the first input field.

              Comment


              • #8
                Is that even a valid Regex? I recommend adding each as a separate answer so that vBulletin can build the necessary comparisons.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment


                • #9
                  Yes it is perfectly valid PHP regular expression.

                  Comment


                  • #10
                    Now also this problem persists. Please immediately look into it. I'm simply losing visitors.

                    Now I've entered all the answers of the question.

                    Comment


                    • #11
                      There is no bug in the software that would cause this. If there was, we would have many customers reporting it. So this is something related to your set up.

                      We can't assist with the regex option.

                      Have you removed this and entered all the answers as separate answers?
                      Could you please post a screenshot of how you now have this set up?
                      MARK.B | vBULLETIN SUPPORT

                      TalkNewsUK - My vBulletin 5.5.2 Demo
                      AdminAmmo - My Cloud Demo

                      Comment


                      • #12
                        I've checked it in a new private window. This error is really there. You can yourself check in this site http://bit.ly/2MaKT70

                        Steps to check this error:

                        Scenario 1
                        1) Enter a wrong answer
                        2) Subsequently enter correct answers, it will not accept.

                        Scenario 2
                        1) Enter correct answer in the very first time ( and it will work)


                        I guess naive webmasters could not think of this test scenario, but for me it is serious issue causing to lose my valuable would-be registered users.

                        Click image for larger version

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ID:	4396256

                        Comment


                        • #13
                          Right so it's when entering a correct answer after an incorrect answer.....I see.
                          Let me see if I can replicate this and I'll report back later.
                          MARK.B | vBULLETIN SUPPORT

                          TalkNewsUK - My vBulletin 5.5.2 Demo
                          AdminAmmo - My Cloud Demo

                          Comment


                          • #14
                            Any update on this? I'm losing many visitors due to this serious issue.

                            Comment


                            • #15
                              Originally posted by rag_gupta View Post
                              Any update on this? I'm losing many visitors due to this serious issue.
                              I still need to attempt to replicate it, but even if I can, if it turns out there's a bug then there isn't going to be an instant fix. I would need to write up a bug report, it would go into the development queue, and then it will have to be prioritised. Even if it is worked on straight away, which is unlikely, the fix will be rolled into the next available release and these are generally eight weeks apart.

                              I'm mentioning this to manage expectations. if it really is that serious and you're "losing many visitors" then my recommendation would be to stop using Q&A and move to ReCaptcha2 instead.
                              MARK.B | vBULLETIN SUPPORT

                              TalkNewsUK - My vBulletin 5.5.2 Demo
                              AdminAmmo - My Cloud Demo

                              Comment

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