Login popup empty

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  • op2
    Member
    • Nov 2008
    • 76
    • 5.3.x

    [Bug / Issue] Login popup empty

    Hi
    I have noticed several times and also many users that the login popup (top right of the page like on this forum) does not show. It is empty
    What I see is that the iframe loaded in it does not show anything, after a page refresh it works.

    Is this a known bug ? how can I fix ?
    Thanks
    French Joomla forum : https://forum.joomla.fr
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24288
    • 6.0.X

    #2
    Originally posted by op2
    Hi
    I have noticed several times and also many users that the login popup (top right of the page like on this forum) does not show. It is empty
    What I see is that the iframe loaded in it does not show anything, after a page refresh it works.

    Is this a known bug ? how can I fix ?
    Thanks
    There is no bug that would cause this.

    Ask affected users to clear their browser cache and restart the browser.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • op2
      Member
      • Nov 2008
      • 76
      • 5.3.x

      #3
      I'm actually affected by this problem, this occurs on multiple computers, after cache cleaning.
      It works after refresh, but if you clear cache, it comes again empty
      French Joomla forum : https://forum.joomla.fr

      Comment


      • Wayne Luke
        Wayne Luke commented
        Editing a comment
        If it works after refreshing, it would suggest that you aren't loading all the code before opening the window. Or you have customized javascript that is causing a conflict. If you look at the Console within the Developer Tools of Chrome or Firefox are any errors shown?

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