I am having a problem with my vBulletin 5 where it seems that Admin accounts are crashing. I am not able to run the new forum because of this and It really disappoints me to say that it has been 3 months 15 days for me trying to solve a problem in my vBulletin when the technical team is always away and unavailable to support. I have raised a support ticket in 10/Mar/2018 and till this day the team cannot solve it. I am stuck and cannot run the forum at the moment. Not only that, but I had paid about 8,000 USD for a graphic design agency to design my front page/forum in which they cannot finish at the moment just because my forum is down.
I live in Dubai, UAE and I had made couple of phone calls to vBulletin's Sales team complaining. I had no other way of contacting vBulletin. This is my last resort for now, if this fails then I will be losing an 11 year old SQL file.
Please find the log of the support ticket below... Hope someone can help and get me out of this problem.
I live in Dubai, UAE and I had made couple of phone calls to vBulletin's Sales team complaining. I had no other way of contacting vBulletin. This is my last resort for now, if this fails then I will be losing an 11 year old SQL file.
Please find the log of the support ticket below... Hope someone can help and get me out of this problem.
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