Hello
We're running vBulletin 5.4.0. I don't know when, but at some point some of our moderators lost their ability to delete a post and ban a user.
Here are screenshots that one moderator made while trying it on a test post:
First is the thread as it loads up:
Then he selects the post and clicks on the pull down menu on the right:
Then he clicks on "delete posts" and this comes up:
He clicks the options (which used to be labeled "spamomatic") to delete other posts and ban the user, then he clicks the blue button to proceed.
Then this box pops up, confirming that he wants to ban the user. He types in a reason and clicks proceed.
Then he gets this error message:
In Admin CP, "Administrator Permissions Manager" the user has all the permissions "yes". The primary usergroup for the user is "Moderators".
There are so many permissions i the "Usergroup Manager"/"Moderators" that I don't know what to look for. But "Can Delete Posts" is set to "yes".
Can anyone please help me figure out what the problem is?
The closest I could find myself is that it's possible that moderators aren't intended to be able to delete users by default. Is that the case? And if so, would you suggest that this permission be given to moderators or that the moderators be promoted to administrators?
Thanks in advance.
We're running vBulletin 5.4.0. I don't know when, but at some point some of our moderators lost their ability to delete a post and ban a user.
Here are screenshots that one moderator made while trying it on a test post:
First is the thread as it loads up:
Then he selects the post and clicks on the pull down menu on the right:
Then he clicks on "delete posts" and this comes up:
He clicks the options (which used to be labeled "spamomatic") to delete other posts and ban the user, then he clicks the blue button to proceed.
Then this box pops up, confirming that he wants to ban the user. He types in a reason and clicks proceed.
Then he gets this error message:
In Admin CP, "Administrator Permissions Manager" the user has all the permissions "yes". The primary usergroup for the user is "Moderators".
There are so many permissions i the "Usergroup Manager"/"Moderators" that I don't know what to look for. But "Can Delete Posts" is set to "yes".
Can anyone please help me figure out what the problem is?
The closest I could find myself is that it's possible that moderators aren't intended to be able to delete users by default. Is that the case? And if so, would you suggest that this permission be given to moderators or that the moderators be promoted to administrators?
Thanks in advance.
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