Internal Server Error when "Enable Facebook Platform" set to yes.

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  • karlm
    Senior Member
    • Jun 2006
    • 826
    • 5.3.x

    [Bug / Issue] Internal Server Error when "Enable Facebook Platform" set to yes.

    I was tinkering around and went to inspect the registration page. Alas, I was confronted with an internal server error message and no form of input available. I disabled the twitter app (login & sign in) and it persisted. I then disabled the "Enable Facebook Platform" option and refreshed the registration page - it then showed the usual input forms.

    Since then, I re-enabled the twitter login/sign-in and the registration page continued to operate as expected.

    It might be something my side... but I thought I'd let you good folks know
    VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
    No Addons - none at all.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74154

    #2
    Internal Server Error is probably the most generic error to ever exist in the history of computers. It doesn't even tell us what component caused the error. If you put your site into Debug Mode, does the output of the page change with that option enabled?

    Debug mode is useful for development purposes- it is required if you will be creating VB5 Modifications you intend to distribute for others to download. However it is also useful for trouble-shooting issues with your site as debug mode often provides more specific error messages when something goes wrong- as such if you are
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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    • karlm
      Senior Member
      • Jun 2006
      • 826
      • 5.3.x

      #3
      An internal error has occurred and the module cannot be displayed. Template: widget_register Controller: facebook Method: userIsLoggedIn Arguments: Array ( [0] => true ) Errors:
      Array
      (
      [0] => Array
      (
      [0] => unexpected_error
      [1] => Signed request has an invalid signature.
      )

      [1] => Array
      (
      [0] => exception_trace

      (then a load of paths which I won't paste here)
      VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
      No Addons - none at all.

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74154

        #4
        The paths tell us where the error is happening. But it seems related to your other issue. We're probably going to need a support ticket and access to your server.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • karlm
          Senior Member
          • Jun 2006
          • 826
          • 5.3.x

          #5
          Not a problem with either - I'll create an admin access for you - do you want ACP & FTP access? Plesk?

          VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
          No Addons - none at all.

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 74154

            #6
            AdminCP and FTP to start.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

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