I've cribbed this query from a SiteGround support tech who escalated my problem there. I'm asking it here in the hope that this is a common enough problem that you can spot the solution.
I am having issues with CPU usage on forumania.com. In the AW stats, 4k unique visits but over 1 million page hits. I tried blocking some of the IPs with the greatest number of hits and ended up blocking our own actual users. There is little evidence of bots doing this, and more importantly, no reason our actual users should be hitting the site this hard.
What might we have misconfigured?
For what it's worth, we started as a vBulletin Cloud customer and moved to our own server.
Copied from sticky topic:
In order to get your questions answered quickly please provide the following information:
vBulletin Version: 5.3.4
PHP Version: 7.1.13
MySQL Version: Unknown (directions to obtain version are out of date)
Any Addons installed: Only default in our case: vB Cloud Admin and VigLink
Does the issue occur in a default style? N/A
Does the issue occur using the English language provided? N/A
Error message on the screen: N/A
Browser and Browser version used. N/A
Did you clear the browser cache and did the error continue? N/A
A list of steps that can be used to recreate the issue. N/A
If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp. N/A
You can find your MySQL version under Maintenance -> Diagnostics -> Server Variables -> MySQL Settings (Perhaps you can. I cannot.)
You can find your PHP version in the AdminCP under Maintenance -> View PHPInfo
You can find your addons in the Admin CP under Hooks & Products -> Manage Products.
I am having issues with CPU usage on forumania.com. In the AW stats, 4k unique visits but over 1 million page hits. I tried blocking some of the IPs with the greatest number of hits and ended up blocking our own actual users. There is little evidence of bots doing this, and more importantly, no reason our actual users should be hitting the site this hard.
What might we have misconfigured?
For what it's worth, we started as a vBulletin Cloud customer and moved to our own server.
Copied from sticky topic:
In order to get your questions answered quickly please provide the following information:
vBulletin Version: 5.3.4
PHP Version: 7.1.13
MySQL Version: Unknown (directions to obtain version are out of date)
Any Addons installed: Only default in our case: vB Cloud Admin and VigLink
Does the issue occur in a default style? N/A
Does the issue occur using the English language provided? N/A
Error message on the screen: N/A
Browser and Browser version used. N/A
Did you clear the browser cache and did the error continue? N/A
A list of steps that can be used to recreate the issue. N/A
If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp. N/A
You can find your MySQL version under Maintenance -> Diagnostics -> Server Variables -> MySQL Settings (Perhaps you can. I cannot.)
You can find your PHP version in the AdminCP under Maintenance -> View PHPInfo
You can find your addons in the Admin CP under Hooks & Products -> Manage Products.
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