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Unable to add users to additional usergroups

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  • frank47
    started a topic Unable to add users to additional usergroups

    Unable to add users to additional usergroups

    This is strange. I can change a user's primary usergroup but am unable to assign them to an additional usergroup.
    This is not just one user, but all.
    Click on an additional usergroup, click on save, says successfully saved, but when you go back to the user they are not assigned to any additional usergroups.

    Any ideas would be gretaly appreciated
    Thanx

    Looking at the database, the additional groups are actually listed under membergroupids, but does not show up in their profile nor can they view the private channel for that group.
    Last edited by frank47; Mon 22nd Jan '18, 8:20am.

  • frank47
    replied
    Thanx. I figured it out. You failed to guess stupidity of the user!
    The usergroup was i the database twice in different subforums which apparently confused the system.

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  • Wayne Luke
    replied
    Only guess that I can think of is that your database has a problem or a field is missing. We would need to look at your database. Please open a support ticket so someone can look. The link is in the footer of this page.

    Leave a comment:

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