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  • New message icon notification not clearing

    What would cause a message notification icon not to clear after the message has been clicked on and read?

    I guess where should I start looking?
    Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

    vB Mods That Rock!

  • #2
    HI, you may hace the same issue i am having :

    https://www.vbulletin.com/forum/foru...-notifications

    i don't have an answer yet...

    Comment


    • #3
      Which icon are you referring to exactly?
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

      Comment


      • #4
        The one displayed at vert top of browser by username with Notifications and Messages.

        Click image for larger version

Name:	Capture.JPG
Views:	1
Size:	4.8 KB
ID:	4382891
        Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

        vB Mods That Rock!

        Comment


        • #5
          It will include moderated items, friend requests, and new private messages as well. Are any of those unread or need action?
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud customization and demonstration site.
          vBulletin 5 Documentation - Updated every Friday. Report issues here.
          vBulletin 5 API - Full / Mobile
          I am not currently available for vB Messenger Chats.

          Comment


          • NumNum
            NumNum commented
            Editing a comment
            No, there are no unread items. The only way to clear it is via clicking on dismiss.
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