problem with translation

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  • -=|zami|=-
    Senior Member
    • Feb 2009
    • 190

    #16
    OK I understand.
    I think I'm having a hard time explaining what "package in English" is.

    when I say "package in English" is the same as "English installed in the system". Maybe this is my mistake in exposing the problem. Excuse

    This "English installed on the system" has been modified.
    that is, in "English installed in the system" is that the English phrases have been translated into Portuguese. no packages were created in English.
    I do not know how this was done, but the fact is that I do not have an "original English installed on the system" with no changes, no translated phrases. you understand?
    even with VBulletin updates, phrases translated in "English installed on the system" are not reverted to the original English. As a result, my "English installed in the system" has phrases in English and Portuguese.

    Is there any way to make "English installed on the system" run out of phrases in Portuguese?

    thank you!

    Comment

    • Wayne Luke
      vBulletin Technical Support Lead
      • Aug 2000
      • 73978

      #17
      This is due to using a broken Portuguese translation. Running upgrade.php to reimport the master language should reset the English to its proper entities. Provided you have not manually edited any phrases within it. If you have edited phrases, delete "English" and add a new language named English after running upgrade.php.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API

      Comment

      • -=|zami|=-
        Senior Member
        • Feb 2009
        • 190

        #18
        Hello!

        I finally managed to upgrade to version 5.3.4 PL1.

        However, we still have issues with posts. The accentuations of words are being replaced by "?". there are no more "?" inside diamonds, but only "?".
        example: (cão ==> c?o). the system is set to ISO-8859-1.

        Wayne, thanks for the suggestion!
        but I did not understand how to accomplish it. I tried to delete "English", but the system warned me that this would not be possible because it was the default language.
        we only have the English language in the forum.

        could you guide me step by step how to execute your suggestion?

        thank you!

        Comment

        • Wayne Luke
          vBulletin Technical Support Lead
          • Aug 2000
          • 73978

          #19
          Yes.. the ? in a black diamond means that the character is unknown and that you're are not using UTF-8.

          As I have said repeatedly on this topic, if you want to successfully use any language besides English in vBulletin 5, you must be using UTF-8 at all levels of the system. You need a UTF-8 Locale installed on the server level. Your database must be UTF-8 (preferably the character set would be utf8mb4_general_ci), PHP needs to be set to use a UTF-8 Locale. PHP must have the iconv and mbstring libraries installed. The language in vBulletin must be set to UTF-8 with a UTF-8 locale. All date and time formats must be changed to fit the chosen Locale.

          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API

          Comment

          • -=|zami|=-
            Senior Member
            • Feb 2009
            • 190

            #20
            Thank you Wayne!

            but the problem I have reported now is not related to translation.
            is a problem that occurred after upgrading to the new version 5.3.4.

            I'll come back to the translation when I solve this problem.
            I think it is better to open another topic because it is causing confusion.

            thank you!

            Comment

            • Wayne Luke
              vBulletin Technical Support Lead
              • Aug 2000
              • 73978

              #21
              It is related actually. You are using ISO-8859-1. That is a subset of UTF-8 and cannot show many UTF-8 characters. The accented characters that are missing are UTF-8 characters. Newer computer OSes use them instead of the characters in the ISO-8859-1 subset. This is why new installations of vBulletin do not use ISO-8859-1 anymore.

              In older versions of vBulletin, we had a horrible workaround that would convert these characters to their HTML entities. However, this breaks search and you never know what the original character set used is. Now that MySQL uses UTF-8 internally for everything, we don't have to do this anymore.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API

              Comment

              • -=|zami|=-
                Senior Member
                • Feb 2009
                • 190

                #22
                thanks, Wayne!

                I made the switch to UTF-8 that you suggested in a test version of the forum.
                four things happened:
                1) The accentuation of words is working with the new words.
                2) the old words with the character "?" were not changed, that is, they continue with the character "?" and the accentuation of the word did not appear.
                3) the old words that were accented correctly were modified with the change. the accentuation of the word has been replaced by a "?" inside a diamond.
                4) The texts of some old posts simply disappeared (texts only).
                * But when I return to ISO-8859-1, these texts reappear.

                I believe the main negative consequence is the disappearance of texts from older posts when I change to UTF-8.
                Do you have any suggestions for resolving this?

                thank you!

                *Are we going to continue the discussion here? could delete this topic please: https://www.vbulletin.com/forum/foru...h-accentuation

                Comment

                • Wayne Luke
                  vBulletin Technical Support Lead
                  • Aug 2000
                  • 73978

                  #23
                  After you make the change do you delete your system cache? The fix is to convert to UTF-8. There is no other way to resolve the issue.

                  Otherwise, we need a copy of the database. I have some tools that I can try but they aren't ready for customer use yet.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

                  Comment

                  • -=|zami|=-
                    Senior Member
                    • Feb 2009
                    • 190

                    #24
                    OK thank you!

                    when you say "system cache", is that option present in control panel >> maintenance >> clear system cache, right?
                    also did not work, unfortunately. the texts only appear with ISO-8859-1.

                    Do you want to try the database? How would we do?

                    Comment

                    • Wayne Luke
                      vBulletin Technical Support Lead
                      • Aug 2000
                      • 73978

                      #25
                      You would have to create a backup, zip it up and then open a support ticket to provide the link to it. Most people use cloud storage to temporarily hold it.
                      Translations provided by Google.

                      Wayne Luke
                      The Rabid Badger - a vBulletin Cloud demonstration site.
                      vBulletin 5 API

                      Comment

                      • -=|zami|=-
                        Senior Member
                        • Feb 2009
                        • 190

                        #26
                        Okay, Wayne!

                        Thank you for your patience in helping me!
                        Last edited by -=|zami|=-; Sat 27 Jan '18, 9:16am.

                        Comment

                        • -=|zami|=-
                          Senior Member
                          • Feb 2009
                          • 190

                          #27
                          Hello Wayne!

                          I opened the ticket in early February, but we had only one interaction.
                          I tried several ways to find out the reason of the stoppage, but without success.
                          Could you advise me what to do?


                          thank you!

                          Comment

                          • Wayne Luke
                            vBulletin Technical Support Lead
                            • Aug 2000
                            • 73978

                            #28
                            You need to convert your system to UTF-8. Database and vBulletin. This is the only way you can support UTF-8.
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud demonstration site.
                            vBulletin 5 API

                            Comment

                            • -=|zami|=-
                              Senior Member
                              • Feb 2009
                              • 190

                              #29
                              Thank you, Wayne!

                              can you guide me with doing this exactly?

                              thank you!

                              Comment

                              • -=|zami|=-
                                Senior Member
                                • Feb 2009
                                • 190

                                #30
                                friends, please, any tips to solve the problem?

                                thanks!

                                Comment

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