Installing 5.3.3 and keep getting server timeout last steps

**Craig** · Sun 8 Oct '17, 5:11pm

The server returned no response. This is probably due to a timeout setting. Please contact vBulletin Support for assistance

Script:

final

Step:

21

php_value max_execution_time was set at 120, upped it to 240 and still times out.

**bootsie1** · Mon 9 Oct '17, 3:39am

I had the same problem but may not help much but it was caused by the server which was using litespeed it was solved by adding to .htacces the following

Code:

<IfModule LiteSpeed>
RewriteEngine On
RewriteRule .* - [E=noconntimeout:1]
RewriteRule .* - [E=noabort:1]
CacheDisable public /
CacheDisable private /
</IfModule>

**Craig** · Mon 9 Oct '17, 4:52am

I'll look into that.

The funny thing is, it shows in the footer of the site that 5.3.3 is running. I just wonder if it just hangs and is in fact installed and i can proceed with deleting the install directory and turning the site live. I'll wait for confirmation from vB staff on this.

**Mark.B** · Mon 9 Oct '17, 5:02am

Try this.

Put the site into debug mode (www.vbulletin.com/go/vb5debug) and manually import the master style from core\install\vbulletin-style.xml (import it from a local copy on your computer)

Then run the upgrade again and it should complete. If it does turn off debug mode.

**Craig** · Mon 9 Oct '17, 5:04am

Originally posted by bootsie1

I had the same problem but may not help much but it was caused by the server which was using litespeed it was solved by adding to .htacces the following

Code:

<IfModule LiteSpeed>
RewriteEngine On
RewriteRule .* - [E=noconntimeout:1]
RewriteRule .* - [E=noabort:1]
CacheDisable public /
CacheDisable private /
</IfModule>

Glenn Vergara

**Craig** · Mon 9 Oct '17, 6:14am

its that final process that won't complete.

**Wayne Luke** · Mon 9 Oct '17, 7:43am

There are two ways to solve this issue.

1) You can increase the max execution time in PHP and the corresponding value in your web server configuration. However, this can increase resources for the entire server.

2) Delete themes that you are not using from the AdminCP and their corresponding directories in /core/includes/install/themes before running the upgrade. This will limit theme choices but speed up those last few upgrade steps.

**Craig** · Mon 9 Oct '17, 8:00am

Originally posted by Wayne Luke

There are two ways to solve this issue..

2) Delete themes that you are not using from the AdminCP and their corresponding directories in /core/includes/install/themes before running the upgrade. This will limit theme choices but speed up those last few upgrade steps.

It does not allow me to delete any of these in admincp. I assume its while in install mode, site closed. Is there a work around?

**Mark.B** · Mon 9 Oct '17, 8:42am

Put the site into debug mode.

**Craig** · Mon 9 Oct '17, 9:43am

Ok, I deleted 13 themes in admincp and the corresponding themes in /core/includes/install/themes.

Then I ran the install script again and received this message;

Startup Warnings

It is advisable to resolve the following issues prior to continuing with the install. To check that the issues have been resolved, hit "refresh". To continue without resolving the issues, hit "confirm":

Following is a list of files that are either missing or contain unexpected contents. The most likely cause is that all of the files from this release have not been properly uploaded. You should resolve this error before continuing.
/install/themes/vbulletin-theme-blackred.xml - File not found
/install/themes/vbulletin-theme-blue-green.xml - File not found
/install/themes/vbulletin-theme-blueyellow.xml - File not found
/install/themes/vbulletin-theme-cool-blue.xml - File not found
/install/themes/vbulletin-theme-denim.xml - File not found
/install/themes/vbulletin-theme-gradient.xml - File not found
/install/themes/vbulletin-theme-greystripes.xml - File not found
/install/themes/vbulletin-theme-grunge.xml - File not found
/install/themes/vbulletin-theme-oldschool.xml - File not found
/install/themes/vbulletin-theme-orange-purple.xml - File not found
/install/themes/vbulletin-theme-pink.xml - File not found
/install/themes/vbulletin-theme-stripes.xml - File not found
/install/themes/vbulletin-theme-wood.xml - File not found

Refreshed, then selected "Confirmed", at which point in ran for a bit then returned the below fatal error.

Fatal Error Occurred

The requested language does not exist, reset via tools.php. on /public_html/forums/core/vb/session.php : 788

Script: final
Step: 15

**Wayne Luke** · Mon 9 Oct '17, 9:47am

Did you delete the default English language from the AdminCP?

**Craig** · Mon 9 Oct '17, 9:57am

No, but i can check, what is the dir for it?

**Wayne Luke** · Mon 9 Oct '17, 10:04am

It is stored in the language table in the database.

**Craig** · Mon 9 Oct '17, 10:47am

in admincp i see language manager. My choices are Edit or Download or upload?
I do see English language and default is grayed out

Installing 5.3.3 and keep getting server timeout last steps

Installing 5.3.3 and keep getting server timeout last steps

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