Article Preview Image issue

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  • twistsol
    Senior Member
    • Mar 2015
    • 128
    • 6.X

    Article Preview Image issue

    In the past couple of days I've needed to edit the content of some of the articles posted on our site. These articles have a .pdf version of themselves as an attachment. On each of the edited articles, the preview image shows only the missing document icon. It appears that VB is trying to display the thumbnail image of a .pdf attachment, for which there is no thumbnail. The issue can be seen at the link below and is only occurring on the articles I've edited in the past few days:

    I wasn't able to find anything in tracker that matched this.

    I refreshed our development site this morning and it has the same behavior. On our development site, if I add an image to one of the affected articles there is no change. If I add an image and remove the .pdf then the added image shows correctly as the preview thumbnail.

    Any ideas on how to get the correct thumbnail to display, or no thumbnail if there are no attachments other than a .pdf?
    Sawdustzone Articles Woodworking tools maintenance and Repairs
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24288
    • 6.0.X

    #2
    This is a known bug at this time...I'll try to find the bug report later.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

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    • Mark.B
      vBulletin Support
      • Feb 2004
      • 24288
      • 6.0.X

      #3
      This was it:


      However it was actually fixed in 5.3.1 and I suspect the fix didn't cover edits.

      It may be worth raising a new bug referencing the one above and explaining the issue you are seeing.
      MARK.B
      vBulletin Support
      ------------
      My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
      My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

      Comment

      • twistsol
        Senior Member
        • Mar 2015
        • 128
        • 6.X

        #4
        Thanks Mark, your help is greatly appreciated. I was only searching for open issues. I'll open a new bug report tonight.

        I had some time between meetings and created the following

        Last edited by twistsol; Wed 4 Oct '17, 8:50am. Reason: added link to tracker

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