User's cannot send private messages.

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  • Devorian
    Member
    • Apr 2013
    • 39
    • 5.1.x

    User's cannot send private messages.

    During to work with community my users wanna send PM eachother.
    In messages they don't see PM or something like that
    If they are going to member's list and press on private message near from nick name - they are getting an error - they have no permissions. It affect's all user's
  • Devorian
    Member
    • Apr 2013
    • 39
    • 5.1.x

    #2
    VB messenger is turned off, in group permissions of user set that they allowed to sent PM

    Comment

    • Devorian
      Member
      • Apr 2013
      • 39
      • 5.1.x

      #3
      Checked one more time.
      User in admin group see message center. If i sent PM to user, user don't see it

      Comment

      • Mark.B
        vBulletin Support
        • Feb 2004
        • 24286
        • 6.0.X

        #4
        This is a permissions issue.
        Check the permissions in both the usergroup and channel permissions screens.
        Also make sure the user has no secondary user groups...these can cause issues.
        MARK.B
        vBulletin Support
        ------------
        My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
        My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

        Comment

        • Devorian
          Member
          • Apr 2013
          • 39
          • 5.1.x

          #5
          well i was checked, user has no second group
          where i can check channel persmission's? does PM settings are different for other channels? is they didn't work for whole community and working by channels?

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73976

            #6
            What is the quota of Private Messages that they are allowed to store? 0 turns it off.

            Usergroups -> Usergroup Manager.

            Don't change any permissions on the "Specials" channel or its children. Otherwise, things like Image Uploads and Private Messages may not work.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • Devorian
              Member
              • Apr 2013
              • 39
              • 5.1.x

              #7
              Wayna, you was right, quota was 0 - i've manage it and PM now is working, thank you!

              Comment

              • Mrs.T
                Senior Member
                • Nov 2007
                • 1210
                • 6.0.X

                #8
                Originally posted by Wayne Luke

                Don't change any permissions on the "Specials" channel or its children. Otherwise, things like Image Uploads and Private Messages may not work.
                Glad you found the answer to you PM question Devorian

                Sorry to ask this in your thread and go off topic (support please delete if this breaks rules) but Wayne's comments about not changing "special" channels has really concerned me as editing "albums" permissions was the only way we could allow members to edit photo albums. This is my thread where I asked for help: https://www.vbulletin.com/forum/foru...eting-an-album

                Comment

                • Wayne Luke
                  vBulletin Technical Support Lead
                  • Aug 2000
                  • 73976

                  #9
                  Originally posted by MrsTiggywinkle

                  Glad you found the answer to you PM question Devorian

                  Sorry to ask this in your thread and go off topic (support please delete if this breaks rules) but Wayne's comments about not changing "special" channels has really concerned me as editing "albums" permissions was the only way we could allow members to edit photo albums. This is my thread where I asked for help: https://www.vbulletin.com/forum/foru...eting-an-album
                  That would probably be a bug. The Special channels are only shown in the Channel Permissions system as a workaround for another problem where permissions could be reset incorrectly. Honestly, Albums haven't been used much so we haven't tested all use case scenarios. This and the fact that vBulletin 5 is fundamentally different under the hood is why you're encountering so many problems with them after upgrading.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

                  Comment

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