We can not import Hook

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  • applemaniacos
    Member
    • Jul 2017
    • 31
    • 4.2.x

    We can not import Hook

    Hello. We can not import Hook.
    We do not know if it can be for file permissions or another reason.
    We have installed a test version on localhost with MAMP with the same database, with the same configuration and we do not have the problem.
    Versions: vB 5.3.2
    Environment:
    Latest releases firefox, Google Chrome, Safari,
    PHP 7.0.22
    MySQL 5.6.33-0ubuntu0.14.04.1-log


    Test in Problematic Webserver Modules AJAX Unicode Issue Yes

    Edit: in htaccess I've added
    HTML Code:
        RewriteEngine On
        RewriteCond %{HTTPS} off
        RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
    Please, can you guide us ?, thank you very much.
    Last edited by applemaniacos; Thu 31 Aug '17, 9:46am.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74111

    #2
    This is a vBulletin 5 add-on product that you're trying to import?

    What is the error that you're encountering?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • applemaniacos
      Member
      • Jul 2017
      • 31
      • 4.2.x

      #3
      Gracias por su interés en ayudar a Wayne Luke

      He probado tres productos; Tapatalk, y dos de Glen Rock que me había descargado para una prueba.

      He creado un video para que pueda verlo, creo que no hay datos personales.

      Se sale de la página en blanco, o esperar ... Entonces, cuando los productos refrescantes y entran instalados, si está instalado, pero no funciona.

      Editar: He rebajado la versión de PHP 7.0.22

      Lo siento por mi Inglés
      Last edited by applemaniacos; Wed 30 Aug '17, 11:46am.

      Comment

      • glennrocksvb
        Former vBulletin Developer
        • Mar 2011
        • 4020
        • 5.7.X

        #4
        The product has not completely installed. Check the error logs for any possible error messages.

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        Comment

        • glennrocksvb
          Former vBulletin Developer
          • Mar 2011
          • 4020
          • 5.7.X

          #5
          Also try uploading the xml file directly on your server at /core/includes/xml directory and then choose the "import the XML file from your server" and specify the filename similar to what you did for Tapatalk. There might be some problems with your set up when uploading files via the site.

          Flag Icon Postbit Insert GIPHY Impersonate User BETTER INITIALS AVATAR Better Name Card Quote Selected Text Bookmark Posts Post Footer Translate Stop Links in Posts +MORE!

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          • applemaniacos
            Member
            • Jul 2017
            • 31
            • 4.2.x

            #6
            Thank you Glenn Vergara

            In "/ core / includes / xml" the same thing happens

            I have activated the Error Handling & Logging, but no file is generated.
            I'm frustrated. I'll see if I solve this, maybe related.

            edit:
            I tested the file upload diagnostic
            Pertinent PHP Settings
            file_uploads: On
            open_basedir: /usr/home/xxxx:/home/xxxx:/tmp
            safe_mode: Off
            upload_tmp_dir: None
            upload_max_filesize: 20.00 MB
            Results
            No errors occurred while opening the uploaded file for reading.
            Last edited by applemaniacos; Wed 30 Aug '17, 5:37am.

            Comment

            • applemaniacos
              Member
              • Jul 2017
              • 31
              • 4.2.x

              #7
              I have logged into the hosting log and can see:
              But I do not understand
              [Wed Aug 30 15:15:37.034284 2017] [proxy_fcgi:error] [pid 28504] [client 13.56.86.241:61797] AH01071: Got error 'PHP message: PHP Fatal error: Broken Extension Class: tapatalk_page in /usr/home/xxx/www/foro/core/vb/api/extensions.php on line 310\n', referer: https://www.google.com

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 74111

                #8
                Does Tapatalk support PHP 7+? If it does not, then it will cause errors. Currently, it is failing. You should contact Tapatalk for support.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • applemaniacos
                  Member
                  • Jul 2017
                  • 31
                  • 4.2.x

                  #9
                  I have checked it may be that.
                  At the moment I have not found any mod that is compatible with 5.3.2.
                  Tapatalk has tested it up to version 5.2.6
                  vBulletin 3.7.x,3.8.x plugin series 4.11.3 released - improved support for ignored users - improved support for inline attachments - solved issue with


                  Thank you

                  Comment

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