http to https login issue

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  • blade00
    Member
    • Apr 2016
    • 69
    • 5.1.x

    http to https login issue

    Hi, I tried to switch from http to https protocol, the SSL certificate has already been installed from the hoster.
    When I try to change the 3 addresses from http to https on vbulletin admin options (name site/address/contact details) I can't log in anymore and the log in box doesn't work too. Could anyone please help me with this issue?
  • Trevor Hannant
    vBulletin Support
    • Aug 2002
    • 24326
    • 5.7.X

    #2
    When you say the "login box doesn't work", in what way? The data isn't accepted? The form doesn't show? Something else...?
    Vote for:

    - Admin Settable Paid Subscription Reminder Timeframe (vB6)
    - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

    Comment

    • blade00
      Member
      • Apr 2016
      • 69
      • 5.1.x

      #3
      the form doesn't show and It appear an url error message

      Comment

      • Trevor Hannant
        vBulletin Support
        • Aug 2002
        • 24326
        • 5.7.X

        #4
        After changing the URLs in AdminCP, clear the cache via Maintenance also.

        Did you also edit the .htaccess file and uncomment these lines to ensure traffic is being directed correctly to the https URL:

        Code:
            #To redirect users to the secure version of your site, uncomment the lines below
            #RewriteCond %{HTTPS} !=on
            #RewriteRule .* https://%{SERVER_NAME}%{REQUEST_URI} [R=301,L]
        If you still have the issue, enable Debug mode to see what the actual error is.
        Vote for:

        - Admin Settable Paid Subscription Reminder Timeframe (vB6)
        - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

        Comment

        • blade00
          Member
          • Apr 2016
          • 69
          • 5.1.x

          #5
          as soon as I chenge the urls in AdminCP I get logged out and I can't access anymore. I don't understand why after that I can access from my phone and not from desktop... Just a question before doing what you advice. If after changing the urls in AdminCP I can't log in anymore, how can I get back the addresses to http? Thanks

          Comment

          • Trevor Hannant
            vBulletin Support
            • Aug 2002
            • 24326
            • 5.7.X

            #6
            When you say you can access from your phone, can you login via your phone or only see the forum via your phone?
            Vote for:

            - Admin Settable Paid Subscription Reminder Timeframe (vB6)
            - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

            Comment

            • blade00
              Member
              • Apr 2016
              • 69
              • 5.1.x

              #7
              I can login via phone, I don't understand why from desktop It's not possible (also by changing browser)

              Comment

              • Trevor Hannant
                vBulletin Support
                • Aug 2002
                • 24326
                • 5.7.X

                #8
                If you're logging in with your phone then it's working OK but it sounds like something on your PC that's perhaps caching/blocking things. Make sure you clear your browser's cache and all cookies relating to your site from your PC then try again after making the change.
                Vote for:

                - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                Comment

                • blade00
                  Member
                  • Apr 2016
                  • 69
                  • 5.1.x

                  #9
                  This is what I see after changed urls:

                  Click image for larger version

Name:	Immagine.jpg
Views:	275
Size:	119.7 KB
ID:	4373688

                  Comment

                  • blade00
                    Member
                    • Apr 2016
                    • 69
                    • 5.1.x

                    #10
                    Now I can't log in anymore, please help me to solve this issue

                    Fortunately I was already logged in on phone and I set back urls to http, I still don't understand why this instructions: https://www.vbulletin.com/forum/arti...forum-to-https
                    doesn't work for VB5.

                    Thanks
                    Last edited by blade00; Thu 20 Jul '17, 2:12am. Reason: I get back urls to http

                    Comment

                    • Wayne Luke
                      vBulletin Technical Support Lead
                      • Aug 2000
                      • 73981

                      #11
                      If you disable that addon for social networks, does the login box appear?

                      What is the URL that it is trying to load for the login iframe when HTTPS is active?
                      Translations provided by Google.

                      Wayne Luke
                      The Rabid Badger - a vBulletin Cloud demonstration site.
                      vBulletin 5 API

                      Comment

                      • blade00
                        Member
                        • Apr 2016
                        • 69
                        • 5.1.x

                        #12
                        I just disabled the addon, if you go to fiattipoclub.it you can see the error

                        Click image for larger version

Name:	Immagine.jpg
Views:	277
Size:	108.9 KB
ID:	4373710
                        Attached Files
                        Last edited by blade00; Thu 20 Jul '17, 10:27am.

                        Comment

                        • Wayne Luke
                          vBulletin Technical Support Lead
                          • Aug 2000
                          • 73981

                          #13
                          I can't actually because the URLS are set to http not https. This is what I get when I visit https -

                          Click image for larger version

Name:	snip_20170720115408.png
Views:	262
Size:	43.5 KB
ID:	4373713
                          Translations provided by Google.

                          Wayne Luke
                          The Rabid Badger - a vBulletin Cloud demonstration site.
                          vBulletin 5 API

                          Comment

                          • Wayne Luke
                            vBulletin Technical Support Lead
                            • Aug 2000
                            • 73981

                            #14
                            This is what I get on http -

                            Click image for larger version

Name:	snip_20170720115548.png
Views:	313
Size:	302.6 KB
ID:	4373715
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud demonstration site.
                            vBulletin 5 API

                            Comment

                            • blade00
                              Member
                              • Apr 2016
                              • 69
                              • 5.1.x

                              #15
                              Yes, I set back the urls to http in order to give to users the chance to log in. When I set https the result is this:
                              Click image for larger version

Name:	Immagine.jpg
Views:	274
Size:	108.9 KB
ID:	4373720

                              Comment

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