Avatars not shown

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  • Olker
    New Member
    • Jun 2017
    • 24
    • 5.3.x

    Avatars not shown

    After removing Avatars to Filesystem they are not shown in Forums.
    Ive rebuild Avatar Cache - nothing
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74123

    #2
    Do the files exist in /core/customavatars? They should be in the format of avataruserid_revision.ext. So userid 1 with his first ever avatar upload would have a file like avatar1_1.jpg.

    If you used a different directory to store them you would have to look in that directory.

    If you upload a new avatar does it start showing?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • Olker
      New Member
      • Jun 2017
      • 24
      • 5.3.x

      #3
      The Files exist in /customavatars

      Comment

      • Olker
        New Member
        • Jun 2017
        • 24
        • 5.3.x

        #4
        New Avatar-Picture uploaded... Is not shown...

        But it is saved in /customavartars

        Comment

        • Wayne Luke
          vBulletin Technical Support Lead
          • Aug 2000
          • 74123

          #5
          Can you load the avatar directly?

          example url would be something like: http(s)://yoursite.com/forums/core/customavatar/avatarX_Y.ext?
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API

          Comment

          • Olker
            New Member
            • Jun 2017
            • 24
            • 5.3.x

            #6
            Yes, I can load it directly...

            Comment

            • Olker
              New Member
              • Jun 2017
              • 24
              • 5.3.x

              #7
              And a new created Avatar is in filesystem but is not shown

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 74123

                #8
                I don't have an answer without looking at the file system and the database. If it can be accessed directly via the web browser, it should be able to be shown in the app.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • glennrocksvb
                  Former vBulletin Developer
                  • Mar 2011
                  • 4021
                  • 5.7.X

                  #9
                  Check the img src of the avatar on the site. Is the URL correct?

                  Flag Icon Postbit Insert GIPHY Impersonate User BETTER INITIALS AVATAR Better Name Card Quote Selected Text Bookmark Posts Post Footer Translate Stop Links in Posts +MORE!

                  Comment

                  • Olker
                    New Member
                    • Jun 2017
                    • 24
                    • 5.3.x

                    #10
                    URL is core/images/default/default_avatar_thumb.png
                    Not the URLs from the Avatar Directory

                    Comment

                    • Olker
                      New Member
                      • Jun 2017
                      • 24
                      • 5.3.x

                      #11
                      I put them back to Database an they were shown

                      Comment

                      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                      Working...