500 Error

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  • elindo
    Member
    • Sep 2016
    • 76
    • 1.1.x

    500 Error

    Today I went to the website and it got me to a 500 Error.

    What could it be?

    The one thing I did was changing my password on the Cpanel in which I have the VBulletin files.

    Would changing the password of my Cpanel create a 500 Error to the site?

    How could I fix it?

  • In Omnibus
    Senior Member
    • Apr 2010
    • 2310

    #2
    A 500 error could literally be any server issue. Are you receiving error logs in your e-mail or in an error log on your server? If you have the specific error we can try to assist you in resolving it.

    Comment

    • Wayne Luke
      vBulletin Technical Support Lead
      • Aug 2000
      • 73981

      #3
      Is there an error_log file in your vBulletin directory? If so, what are the last ten lines in the file?

      Also enabling debug mode often gives more information. Please see this entry in our Blogs on how to enable Debug Mode within vB5:

      Debug mode is useful for development purposes- it is required if you will be creating VB5 Modifications you intend to distribute for others to download. However it is also useful for trouble-shooting issues with your site as debug mode often provides more specific error messages when something goes wrong- as such if you are
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API

      Comment

      • elindo
        Member
        • Sep 2016
        • 76
        • 1.1.x

        #4
        Ok..

        So I do have an error log in the VBulletin file.

        I think the last line would be this one:


        [14-Jun-2017 23:04:05 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/mystuff/public_html/home/core/vb/api/wrapper.php on line 170

        Also talked to somebody from Godaddy trying to find out what was wrong, they said it was something from my htaccess??


        Comment

        • glennrocksvb
          Former vBulletin Developer
          • Mar 2011
          • 4011
          • 5.7.X

          #5
          Did you also change the database password? If yes, you have to also update it in the /core/includes/config.php.

          Flag Icon Postbit Insert GIPHY Impersonate User BETTER INITIALS AVATAR Better Name Card Quote Selected Text Bookmark Posts Post Footer Translate Stop Links in Posts +MORE!

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73981

            #6
            Originally posted by elindo
            Ok..

            So I do have an error log in the VBulletin file.

            I think the last line would be this one:


            [14-Jun-2017 23:04:05 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/mystuff/public_html/home/core/vb/api/wrapper.php on line 170
            Add your Administrator's userid to the /core/config.php file as a Super Administrator. You're looking for this code:
            Code:
            // ****** SUPER ADMINISTRATORS ******
            // The userids specified below will have permission to access all areas of vBulletin 5.
            // Note that this is different to vB3 & vB4 where they only had extra permissions in the
            // Admin Control Panel. Be very careful who you grant this super power to.
            // The name of this setting has changed from superadministrator to superadmins.
            // This is to avoid the accidental granting of this permission when using older config files.
            $config['SpecialUsers']['superadmins'] = '1';
            Also talked to somebody from Godaddy trying to find out what was wrong, they said it was something from my htaccess??
            The default vBulletin 5.X .htaccess file works without problem on GoDaddy.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • elindo
              Member
              • Sep 2016
              • 76
              • 1.1.x

              #7
              I didn't change the password on the database.

              What about the Super Administrators? Is that something from the install?

              Now the Error I have is:


              Forbidden

              You don't have permission to access / on this server.


              Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 73981

                #8
                That error is from the web server. It is usually caused because you don't have permission to access whatever URL you're trying to access. The Web Server Administrator can give you more information.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • elindo
                  Member
                  • Sep 2016
                  • 76
                  • 1.1.x

                  #9
                  This is the last error I have today:

                  on line 170
                  [28-Jun-2017 20:26:11 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/name/public_html/home/core/vb/api/wrapper.php on line 170

                  Comment

                  • elindo
                    Member
                    • Sep 2016
                    • 76
                    • 1.1.x

                    #10
                    Error 403 is gone.

                    I have: This page isn’t working

                    progressiveoutlet.com is currently unable to handle this request.

                    HTTP ERROR 500

                    Comment

                    • elindo
                      Member
                      • Sep 2016
                      • 76
                      • 1.1.x

                      #11
                      BTW...

                      Is there a way to get notification via email when somebody answers this thread?

                      Comment

                      • In Omnibus
                        Senior Member
                        • Apr 2010
                        • 2310

                        #12
                        The URL is redirecting to http://progressiveoutlet.com/home/welcome_to_politics and is resulting in a white page.

                        You have no scripts running on that page. It consists entirely of an opening and closing html tag and an opening and closing body tag.

                        Did you uninstall the files?

                        Comment

                        • elindo
                          Member
                          • Sep 2016
                          • 76
                          • 1.1.x

                          #13
                          wow...

                          I haven't done anything to the files. I try to leave it alone.

                          Why in the world does it keep on breaking?

                          Do I have to do another re-install?



                          Comment

                          • elindo
                            Member
                            • Sep 2016
                            • 76
                            • 1.1.x

                            #14
                            This is the last error I have:
                            on line 170
                            [28-Jun-2017 21:17:54 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/name/public_html/home/core/vb/api/wrapper.php on line 170

                            Comment

                            • elindo
                              Member
                              • Sep 2016
                              • 76
                              • 1.1.x

                              #15
                              Question:

                              The "Master Server" password. Is that the Cpanel password?

                              Comment

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