[Bug / Issue] Can't seem to upload PDF as attachment - permissions set

[karlm]

As it says in the topic, I've created a blog section for talking about hardware and wanted include a PDF on a specific computer. I've used the attachment icon yet it keep reporting an error that it isn't an image (which I'm well aware of). When I look at attachments menu in the AdminCP I have permissions to upload PDFs and when I check my permissions from 'usergroup manager' for uploading attachments that's all set too.

Any ideas, please?

[Trevor Hannant]

What image library are you using, GD or ImageMagick? Have you tried swapping between the two or turning this option off to see if it happens then also?

[Wayne Luke]

There is also a defined limit of 900,000 bytes for PDF in a default installation. If you increase this, you need to make sure that both PHP and MySQL support the new limits.

[karlm]

It's set to GD as I understand that is the more common & acceptable format. I haven't swapped based on previous statement and that it uploaded fine in previous installations throughout my history as a VB customer. I have updated the 900,000 to 20,000,000 bytes and the file size I cannot upload is 1.67MB. I found a previous thread on a similar issue and followed the instructions there, having the PHP and MySQL updated by my hosts (as I lack the confidence to do so myself).

I directed my host to this response/thread: LINK

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ETA:
My host has tried a variety of tweaks to get this working for me and they seem to have succeeded today

Problem resolved, thank you all for your support

[Wayne Luke]

Without access to the file, we can't tell why it doesn't upload if all the parameters should allow it to.