Deleted PMs, but Inbox shows pages of them.

[Daryn]

I went through and did a cleanup of my PMs. Deleted all of them page by page until there were none left. My inbox is empty, but it shows 13 pages of PMs. I can go page by page and every page is blank.

This is coming from an upgrade from 4.2.3 to 5.2.6. I tried the Rebuild PM counts but that didn't do anything.

any help would be appreciated.

[Trevor Hannant]

Have you cleared the System Cache via AdminCP?

[Daryn]

Yup, I have. Several times. Didn't change a thing. Not quite sure what to make of this. PM count is correct, but it shows all those empty pages still.

[Wayne Luke]

May I ask why you're deleting them?

PMs are topics and shared by two or more people. All people need to delete them for them to be completely gone.

[Daryn]

Mostly because they're old and unneeded anymore. Plus a lot of the users that sent them are no longer members of the forum. Spring cleaning, you know?

[Wayne Luke]

Without access to the server, we can't tell explicitly why they still appear.

[Daryn]

Without access to the server, we can't tell explicitly why they still appear.

Well I can setup an account. Should I open a ticket for something like this?

[Wayne Luke]

Yes.