Profile Pictures & Avatars

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  • Jeanius!
    Member
    • May 2016
    • 87
    • 5.2.x

    Profile Pictures & Avatars

    Hi!
    Are profile pictures & avatars the same thing?
    When I go to the profile, I hover over the image and it says 'edit avatar' and seems to change across both profile image and avatar.

    However, when you go back into the profile, it displays the default image, not the custom image, even though the avatar is actually working on the main board.

    Any ideas?
    Thank you!
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24286
    • 6.0.X

    #2
    They are one and the same in vB5.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • Jeanius!
      Member
      • May 2016
      • 87
      • 5.2.x

      #3
      Ok, thanks.
      What would make it display the default grey image, rather than the user's custom image, in the user profile?

      Comment

      • glennrocksvb
        Former vBulletin Developer
        • Mar 2011
        • 4011
        • 5.7.X

        #4
        Could it be a cache issue? Try clearing system cache in AdminCP

        Flag Icon Postbit Insert GIPHY Impersonate User BETTER INITIALS AVATAR Better Name Card Quote Selected Text Bookmark Posts Post Footer Translate Stop Links in Posts +MORE!

        Comment

        • Jeanius!
          Member
          • May 2016
          • 87
          • 5.2.x

          #5
          Thanks Glenn. Cleared the cache, but still not resolved.

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73981

            #6
            If you edit the user in the AdminCP, do you see an Avatar for them?
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • Jeanius!
              Member
              • May 2016
              • 87
              • 5.2.x

              #7
              Hi Wayne!
              Yes - the image appears in the Admin CP!

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 73981

                #8
                That would suggest the avatar has been uploaded. IS the user in multiple usergroups? Does any of them have the "Can Upload Custom Avatars" permission set to no?
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • Jeanius!
                  Member
                  • May 2016
                  • 87
                  • 5.2.x

                  #9
                  Hi Wayne,
                  This happens with everyone, regardless of usergroup, but for example, there's a new user who is in only 1 usergroup and that usergroup allows the upload of custom avatars.
                  The avatar shows in the forum, but not when you 'View Profile'.

                  Comment

                  • Jeanius!
                    Member
                    • May 2016
                    • 87
                    • 5.2.x

                    #10
                    Hmm, I think it's a custom skin issue actually - I'll have a deeper look into it.

                    Comment

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