Fresh Install getting this weird error

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • FireFish
    Member
    • Jan 2006
    • 87
    • 5.3.x

    Fresh Install getting this weird error

    Fresh install to latest v5 build. I'm only user so far. When attempting to turn on 'Edit Site' switch on front end, I get this:

    error_information_x

  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24286
    • 6.0.X

    #2
    Could you please try running the following queries:

    DELETE FROM cache
    DELETE FROM cacheevent
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • FireFish
      Member
      • Jan 2006
      • 87
      • 5.3.x

      #3
      Originally posted by Mark.B
      Could you please try running the following queries:

      DELETE FROM cache
      DELETE FROM cacheevent
      Both SQL commands executed; still arriving at that error.

      Comment

      • Mark.B
        vBulletin Support
        • Feb 2004
        • 24286
        • 6.0.X

        #4
        Can you please try putting your site in debug mode temporarily and see if a more descriptive error comes out?

        Instructions below:

        Debug mode is useful for development purposes- it is required if you will be creating VB5 Modifications you intend to distribute for others to download. However it is also useful for trouble-shooting issues with your site as debug mode often provides more specific error messages when something goes wrong- as such if you are
        MARK.B
        vBulletin Support
        ------------
        My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
        My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

        Comment

        • FireFish
          Member
          • Jan 2006
          • 87
          • 5.3.x

          #5
          Originally posted by Mark.B
          Can you please try putting your site in debug mode temporarily and see if a more descriptive error comes out?

          Instructions below:

          http://www.vbulletin.com/go/vb5debug
          Done - I'm in DEBUG mode. Now what?

          Comment

          • Mark.B
            vBulletin Support
            • Feb 2004
            • 24286
            • 6.0.X

            #6
            Try turning on site builder again and see if a more descriptive error is produced. If so, we need to know what it is.
            MARK.B
            vBulletin Support
            ------------
            My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
            My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

            Comment

            • FireFish
              Member
              • Jan 2006
              • 87
              • 5.3.x

              #7
              Originally posted by Mark.B
              Try turning on site builder again and see if a more descriptive error is produced. If so, we need to know what it is.
              I'm sending you a private message with direct admin login access

              Comment

              • Mark.B
                vBulletin Support
                • Feb 2004
                • 24286
                • 6.0.X

                #8
                Thanks.

                Can you please check the cookie path setting in BOTH config.php files?

                One is in the root, the other is in /core/includes

                They MUST be set to the same value. The default is bb

                MARK.B
                vBulletin Support
                ------------
                My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                Comment

                • FireFish
                  Member
                  • Jan 2006
                  • 87
                  • 5.3.x

                  #9
                  Originally posted by Mark.B
                  Thanks.

                  Can you please check the cookie path setting in BOTH config.php files?

                  One is in the root, the other is in /core/includes

                  They MUST be set to the same value. The default is bb
                  Done. One was null, i set it to bb
                  the other was set to bb.

                  Issue still remains :-(

                  Comment

                  • Mark.B
                    vBulletin Support
                    • Feb 2004
                    • 24286
                    • 6.0.X

                    #10
                    You're getting a lot of server errors:

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                    "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                    There are other issues manifesting from this, for example try clicking the Latest Activity tab in the forum.

                    Could you please check the server error logs and find out what these errors actually are?
                    MARK.B
                    vBulletin Support
                    ------------
                    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                    Comment

                    • FireFish
                      Member
                      • Jan 2006
                      • 87
                      • 5.3.x

                      #11
                      Originally posted by Mark.B
                      You're getting a lot of server errors:

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/phrase/fetch"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                      "NetworkError: 500 Internal Server Error - http://emr.community/ajax/api/options/fetchValues"

                      There are other issues manifesting from this, for example try clicking the Latest Activity tab in the forum.

                      Could you please check the server error logs and find out what these errors actually are?
                      I'm lost.

                      Can someone call me perhaps?

                      Comment

                      • Mark.B
                        vBulletin Support
                        • Feb 2004
                        • 24286
                        • 6.0.X

                        #12
                        We can't provide telephone support, sorry. It wouldn't really help anyway, this isn't the sort of issue that can be resolved over the phone, it needs access to the server.

                        Going to need a support ticket on this, please provide the (s)ftp login details and the admincp credentials (in case someone else picks it up).
                        MARK.B
                        vBulletin Support
                        ------------
                        My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                        My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                        Comment

                        • Mark.B
                          vBulletin Support
                          • Feb 2004
                          • 24286
                          • 6.0.X

                          #13
                          Actually...scrap the ticket...I think I fixed it.

                          You cannot use capital letters in your URL settings. The server doesn't like it. Lower case only and it works.
                          MARK.B
                          vBulletin Support
                          ------------
                          My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                          My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                          Comment


                          • rnedelkow
                            rnedelkow commented
                            Editing a comment
                            Mark, I too receive this error on our registration page. When you say the URL settings, do you mean admincp > Settings > Options > Site Name / URL / Contact Details?

                        Related Topics

                        Collapse

                        Working...