Chat bubble is missing

[poldigit]

Below you can find what I already did!
Can anybody give advice ?

Private Message Permissions
Maximum Stored Messages:If you set this to 0 users from this usergroup will not be able to use private messaging.
Can Ignore Quota	No
Can Use vB Messenger:This allows the usergroup to use the enhanced Private Message system.	Yes
Maximum Recipients to Send PMs at a timeo not set this too high for performance reasons (set to 0 to allow unlimited recipients)

Enable vB Messenger
Globally enable or disable vB Messenger. Enabling this enables the "Messages" header dropdown, initiating private messages from forum threads, and vB Messenger windows for private messaging. See help for more info about vB Messenger.	Yes

[Mark.B]

Have you any template changes? You may need to revert some templates.

To check this: create a new style with no parent, and browsing your forum with this style...does the bubble show up? If so, that's your issue.

[poldigit]

Have you any template changes? You may need to revert some templates.

To check this: create a new style with no parent, and browsing your forum with this style...does the bubble show up? If so, that's your issue.

I made no changes. I don’t see any bubble.
It is a brand new forum, which i upgraded to 5.2.3

[Mark.B]

Have you done what I suggested and created a new style with no parent?