post icons show in ACP perfectly fine but don't work on the forum/blog/etc.

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  • karlm
    Senior Member
    • Jun 2006
    • 826
    • 5.3.x

    post icons show in ACP perfectly fine but don't work on the forum/blog/etc.

    I wrote about this previously but didn't get an answer, aside from "it's somewhere in the acp.... " which wasn't really very helpful.

    When I log into my ACP all the post icons show up perfectly well. I've included a picture to prove it's fine as far as the ACP is concerned, as far as I can tell, at least.

    However, when I attempt to create content, the post icons shows up a series of ... nothing, as seen in 2nd picture. (note, this is from 'edit topic' rather than making a new post, however, the pulldown menu for post icons also shows broken images)

    When I use right-click 'inspect element', the domain is listed twice. Once with /core and then the proper url to the image. See last picture for details.
    VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
    No Addons - none at all.
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24287
    • 6.0.X

    #2
    In the AdminCP, try putting the full path in, from http right to the end.
    Also try it with and then without /core/ in the URL.

    One of those should work. Seems to vary server to server for some reason.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

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    • karlm
      Senior Member
      • Jun 2006
      • 826
      • 5.3.x

      #3
      Thanks again for speedy reply, Mark. Where in ACP am I editing path to post icons, please?
      VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
      No Addons - none at all.

      Comment

      • karlm
        Senior Member
        • Jun 2006
        • 826
        • 5.3.x

        #4
        This is the path to my 'lightbulb' icon as listed under 'edit' in "post icon manager".



        As I say, the ftp shows it there and it does indeed bring the picture up - it's only when making/editing posts that the images refuse to show, seemingly due to having the domain listed twice when forming the html code as each page is generated.
        VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
        No Addons - none at all.

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        • karlm
          Senior Member
          • Jun 2006
          • 826
          • 5.3.x

          #5
          -bump-
          VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
          No Addons - none at all.

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          • TLMD
            Senior Member
            • Sep 2012
            • 1766
            • 5.6.X

            #6
            AdminCP > Post Icons > Post Icon Manager > [Select a Post Icon Category, for example "Generic Icons"] > Edit [an Icon] > Post Icon File Path.

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            • karlm
              Senior Member
              • Jun 2006
              • 826
              • 5.3.x

              #7
              As per the image from earlier, they all show up perfectly fine there and the path is sound.
              VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
              No Addons - none at all.

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              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 74132

                #8
                The page, where they are broken, is most likely expecting to find the images in /core/images/icons/. If you upload them to that location, do they appear?
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • karlm
                  Senior Member
                  • Jun 2006
                  • 826
                  • 5.3.x

                  #9
                  There's no means to get to where they're expected as (see img. #4) the expected URL is something alike to; http://mysite.com/core/http://mysite.com/images/icons/ I have no idea how i'm supposed to create a directory starting with http:// ?
                  VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
                  No Addons - none at all.

                  Comment

                  • Mark.B
                    vBulletin Support
                    • Feb 2004
                    • 24287
                    • 6.0.X

                    #10
                    There's something not right here.

                    Could you please create a support ticket with a link to this thread?

                    We will need admincp and FTP access.
                    MARK.B
                    vBulletin Support
                    ------------
                    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                    Comment

                    • karlm
                      Senior Member
                      • Jun 2006
                      • 826
                      • 5.3.x

                      #11
                      Hi Mark.B, I've opened a ticket as per request.
                      VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
                      No Addons - none at all.

                      Comment

                      • Wayne Luke
                        vBulletin Technical Support Lead
                        • Aug 2000
                        • 74132

                        #12
                        Originally posted by karlm
                        There's no means to get to where they're expected as (see img. #4) the expected URL is something alike to; http://mysite.com/core/http://mysite.com/images/icons/ I have no idea how i'm supposed to create a directory starting with http:// ?
                        This usually means you have a broken URL somewhere. Probably in their definition which most likely starts with a / instead of images/icons.

                        Translations provided by Google.

                        Wayne Luke
                        The Rabid Badger - a vBulletin Cloud demonstration site.
                        vBulletin 5 API

                        Comment

                        • karlm
                          Senior Member
                          • Jun 2006
                          • 826
                          • 5.3.x

                          #13
                          Sorry to seem thick but I've got no idea what you've just said.

                          I got the first sentence..but the second is just over my head?
                          VB 5.4.1 - PHP 7..2.4 - MySQL 5.5.56
                          No Addons - none at all.

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                          • Trevor Hannant
                            vBulletin Support
                            • Aug 2002
                            • 24358
                            • 5.7.X

                            #14
                            For info and in case anyone else has the same issue later - the issue here was URLs in the Post Icon Manager were set to the full URL:



                            Make sure they're only set to:

                            images/icons/filename.png
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                            • Mark.B
                              vBulletin Support
                              • Feb 2004
                              • 24287
                              • 6.0.X

                              #15
                              Originally posted by Trevor Hannant
                              For info and in case anyone else has the same issue later - the issue here was URLs in the Post Icon Manager were set to the full URL:



                              Make sure they're only set to:

                              images/icons/filename.png
                              This is a tricky one because on some set ups you HAVE to have the full URL - it's a bit weird.
                              MARK.B
                              vBulletin Support
                              ------------
                              My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                              My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

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