vBulletin 5.1.8 Upgrade Error

[In Omnibus]

The following error appears on the main URL:

Fatal error: Class name must be a valid object or a string in /home/***************/public_html/core/vb5/route.php on line 1012

It's a base installation and the site functions correctly. The home and forums pages work fine.

[glennrocksvb]

What version did you upgrade from?

[In Omnibus]

What version did you upgrade from?

5.1.7

[In Omnibus]

Line 1012 of the route.php script is:

return new $className($routeInfo, $data, http_build_query($extra), $anchor);

[Mark.B]

What version of php is running on the server?

[In Omnibus]

What version of php is running on the server?

PHP Version 5.4.3
MySQL Version 5.6.23

[Mark.B]

We're probably going to need to have a look at your setup.

Please raise a support ticket:

http://www.vbulletin.com/go/techsupport

We'll need full admincp access, and an ftp login.

[In Omnibus]

Support Ticket Created.

[keiahnig]

I also had a problem on this upgrade 5.1.7-5.1.8 and was unable to get past the first upgrade step. I re-downloaded the software, re-copied etc. but with no avail. I ended up getting around it by writing over the offending file (widget.php) with an older version of the file that I had backed up (which I know is not good but at least my site works again). The upgrade proceeded as planned but with this old version of the file I am not sure if it will cause problems. Can you suggest any problems this may cause? At the moment it seems I won't be able to upgrade properly with this new file in the upgrade package. Not sure why this is so:

Error message on running the upgrade:
Non-unique widget GUID: "vbulletin-widget_search-4eb423cfd6a5f3.08329785" on /home/'domain'/www/forum/core/vb/xml/import/widget.php : 62

Thanks again for your help Mark..

[emreuygur]

We also have the same problem.

How can we solve it?

Regards

[NetX]

Check this:

http://www.vbulletin.com/forum/forum...ue-widget-guid

[In Omnibus]

Lynne resolved our issue. Much thanks. Whatever she's paid, it's not enough.

[NetX]

Check this:

http://www.vbulletin.com/forum/forum/vbulletin-5-connect/vbulletin-5-connect-questions-problems-troubleshooting/vbulletin-5-support-issues-questions/4325264-fatal-error-upgrading-from-1-5-7-to-1-5-8-non-unique-widget-guid

[keiahnig]

I am still finding problems with this upgrade. At the moment my messaging system is down (as in no one receives notifications of a new post in a subscription). Do you have any tips on tracking the route of this problem? The email test in diagnosis works correctly. Thanks in advance...

[glennrocksvb]

I am still finding problems with this upgrade. At the moment my messaging system is down (as in no one receives notifications of a new post in a subscription). Do you have any tips on tracking the route of this problem? The email test in diagnosis works correctly. Thanks in advance...

Did they enable the Automatic Subscription option and Email Notificaitions to On in User Settings > Notifications http://www.vbulletin.com/forum/settings/notifications? And ask them to check the spam folder in their mailbox.

[keiahnig]

Hi Glenn thanks for your post. Before the upgrade everything was working fine and now they don't receive notifications. Myself included. I've checked my settings and spam etc..