Emails to my members are full of variables. vBulletin 5.1.6

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  • inetforce
    New Member
    • Mar 2015
    • 20
    • 5.1.x

    Emails to my members are full of variables. vBulletin 5.1.6

    Here is a copy of an email received by a new user, this happens with all system generated emails, all variables.



    Estimado $username:

    Gracias por registrarse en el $vboptions[bbtitle]. Antes de que podamos activar su cuenta debe realizar un último paso para completar el registro.

    Tenga en cuenta que tendrá que completar este último paso para ser un miembro registrado. Solamente tendrá que visitar este URL una sola vez para activar su cuenta.

    Para completar su registro, por favor visite el siguiente URL:
    $vboptions[bburl]/register.php?a=act&u=$userid&i=$activateid

    **** ¿El enlace anterior no funciona? **** Si el enlace anterior no funciona, por favor utilice su navegador Web para ir a:
    $vboptions[bburl]/register.php?a=ver

    Por favor asegúrese de no añadir espacios adicionales. Necesitará colocar su nombre de usuario y número de activación en la página mostrada cuando visite el URL.

    Su Nombre de Usuario es: $username
    Su ID de activación es: $activateid

    Si sigue teniendo problemas para registrarse por favor contacte a un miembro de soporte de nuestro equipo en $vboptions[webmasteremail]

    Nuestros mejores deseos,
    $vboptions[bbtitle]
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24286
    • 6.0.X

    #2
    You'll need to edit the phrase and blank out the custom text.
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • Wayne Luke
      vBulletin Technical Support Lead
      • Aug 2000
      • 73981

      #3
      Please redownload vBulletin 5.1.6.

      When doing so, click the More Download options and choose the Spanish language.

      Upload those files and run upgrade.php again.

      Use the new official Spanish Language and they should appear correctly.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API

      Comment

      • inetforce
        New Member
        • Mar 2015
        • 20
        • 5.1.x

        #4
        Originally posted by Wayne Luke
        Please redownload vBulletin 5.1.6.

        When doing so, click the More Download options and choose the Spanish language.

        Upload those files and run upgrade.php again.

        Use the new official Spanish Language and they should appear correctly.

        I did this but it did not fix the problem

        Comment

        • inetforce
          New Member
          • Mar 2015
          • 20
          • 5.1.x

          #5
          Originally posted by Mark.B
          You'll need to edit the phrase and blank out the custom text.
          Please elaborate more on this. It is my understanding that the Spanish Text is fine, however, the system is sending variables instead of converting them to the actual data before sending it.

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73981

            #6
            The email you copied is not a 5.1.6 email phrase. It is a vBulletin 4.X phrase. No variables to parse in it.

            The vBulletin 5 phrase looks like this:
            Code:
            Dear {1},
            
            Thank you for registering at the {2}. Before we can activate your account one last step must be taken to complete your registration.
            
            Please note - you must complete this last step to become a registered member. You will only need to visit this URL once to activate your account.
            
            To complete your registration, please visit this URL:
            {3}/registration/activateUser?a=act&u={4}&i={5}
            
            **** Does The Above URL Not Work? ****
            If the above URL does not work, please use your Web browser to go to:
            {3}/activateuser
            
            Please be sure not to add extra spaces. You will need to type in your username and activation number on the page that appears when you visit the URL.
            
            Your Username is: {1}
            Your Activation ID is: {5}
            
            If you are still having problems signing up please contact a member of our support staff at {6}
            
            All the best,
            {2}
            
            
            --------------------
            To stop receiving this email, please visit this URL:
            {3}/registration/killActivation?u={4}&i={5}
            Where are you downloading your Spanish Language file from?
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • inetforce
              New Member
              • Mar 2015
              • 20
              • 5.1.x

              #7
              Do you think this is a problem with the English language then and not the Spanish language? I downloaded the language 5.1.6 and re-installed it by first deleting the old Spanish language. I went a step further and downloaded the update 5.1.6 with the Spanish language included and it did not solve the problem.

              Should I also delete the English language and re-install it?

              I am downloading my Spanish language from the members area here in vbulletin.com

              Comment

              • DesignMVD
                New Member
                • Jun 2014
                • 26
                • 5.0.X

                #8
                I am having the same issue. The emails come in English and translated so that all ...

                example:

                Hello Toropí,

                We would like to at UruMotos wish you a happy birthday today!

                Comment

                • Mark.B
                  vBulletin Support
                  • Feb 2004
                  • 24286
                  • 6.0.X

                  #9
                  Originally posted by inetforce

                  Please elaborate more on this. It is my understanding that the Spanish Text is fine, however, the system is sending variables instead of converting them to the actual data before sending it.
                  It's nothing to do with whether the Spanish text is fine or not. It isn't a translation issue, this happens on English language sites as well.

                  If your site is an upgrade from vB4, and you had customised the phrase, then after the upgrade the phrase remains customised, but now the variables are incorrect.

                  You need to "revert" the phrase, by blanking out any customised text and saving.
                  This will force the phrase back to the defaults for 5.1.6, which should fix the problem.
                  You can then customise again if you wish.
                  MARK.B
                  vBulletin Support
                  ------------
                  My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                  My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                  Comment

                  • Wayne Luke
                    vBulletin Technical Support Lead
                    • Aug 2000
                    • 73981

                    #10
                    Easiest way to do this is to delete all languages from the system in the Admin CP. Even the default English language. Then run /core/install/upgrade.php on your site.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud demonstration site.
                    vBulletin 5 API

                    Comment

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