VB 5.1.5 Installation stuck at step 6

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  • parmar_vs
    New Member
    • Nov 2014
    • 6
    • 5.1.x

    VB 5.1.5 Installation stuck at step 6

    trying to do fresh install on my website.

    Did following
    1) downloaded vb 5.1.5
    2) created database and user
    3) Editted the config files
    4) started installation and its stuck at step 6 from 12 hours now

    any help?
  • TLMD
    Senior Member
    • Sep 2012
    • 1766
    • 5.6.X

    #2
    Do you meet the minimum system requirements for vB5?
    Is there an error message being displayed when your installation gets stuck?

    Comment

    • parmar_vs
      New Member
      • Nov 2014
      • 6
      • 5.1.x

      #3
      i had Vb 5.0.4 running before and decided to go with 5.1.5 and have fresh install instead of update to 5.1.5. It does not show any error message but it did reach step 7 when i deleted the database and did all the steps again. now its stuck on step seven.

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 73979

        #4
        The minimum required version for 5.0.4 is PHP 5.3.0. The Minimum required version for 5.1.5 is PHP 5.4.0.

        What happens if you refresh the screen on Step 7?

        As there is no step 7 in the actual install script, I am guessing you're in the final upgrade sequence where the defaults are loaded from the XML files. So if it is getting stuck, the cause it probably a timeout in either MySQL or PHP. Probably MySQL. What is the wait_timeout value for MySQL on your server? It should be no less than 120 seconds.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • parmar_vs
          New Member
          • Nov 2014
          • 6
          • 5.1.x

          #5
          its starts all over again if i refresh the page

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73979

            #6
            Can't really say with the information provided here. You'll need to open a ticket with access to your server.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • parmar_vs
              New Member
              • Nov 2014
              • 6
              • 5.1.x

              #7
              Originally posted by Wayne Luke
              Can't really say with the information provided here. You'll need to open a ticket with access to your server.
              will do that this evening

              Comment

              • parmar_vs
                New Member
                • Nov 2014
                • 6
                • 5.1.x

                #8
                ok installation is complete but i see a blank page when i open the website.. any suggestions?

                Comment

                • Wayne Luke
                  vBulletin Technical Support Lead
                  • Aug 2000
                  • 73979

                  #9
                  According to your ticket, you have the homepage set to *forum.com/core

                  This is incorrect and only the Core URL should refer to /core. Your homepage should be without the /core. In fact, you don't want to access /core directly at any time.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

                  Comment

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