Server error after installation

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  • Colby
    New Member
    • Sep 2012
    • 11
    • 4.2.X

    Server error after installation

    So today I upgraded to vbulletin 5 connect, and after going through the installation, I clicked to go into the admincp like normal and got a server error. Same thing happened when I tried to open the homepage.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    What is the server error you're seeing?

    Comment

    • Colby
      New Member
      • Sep 2012
      • 11
      • 4.2.X

      #3
      This is what I am getting.
      Click image for larger version

Name:	Untitled.png
Views:	1
Size:	148.4 KB
ID:	3690280

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        You're getting an internal server error, which isn't good.

        Can you ask your webhost to check any of their error logs related to your site?

        Comment

        • Colby
          New Member
          • Sep 2012
          • 11
          • 4.2.X

          #5
          Well, they instructed me to view my error log via SSH and this is what I got:

          ferer: http://www.frostedfools.com/members/colby.html[Sat Sep 08 20:48:01 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Sat Sep 08 21:10:14 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/styles/ChitChat/style_blue/footerNavHover.gif, referer: http://www.frostedfools.com/forum.php
          [Sat Sep 08 22:15:49 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/styles/ChitChat/style_blue/footerNavHover.gif, referer: http://www.frostedfools.com/frosted-...announcements/
          [Sun Sep 09 01:16:05 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/styles/ChitChat/style_blue/footerNavHover.gif, referer: http://www.frostedfools.com/forum.php
          [Sun Sep 09 01:43:50 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Sun Sep 09 21:10:39 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Sun Sep 09 21:12:46 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Mon Sep 10 19:13:46 2012] [error] [client 216.38.216.101] Directory index forbidden by Options directive: /var/www/vhosts/frostedfools.com/httpdocs/
          [Mon Sep 10 21:33:57 2012] [error] [client 66.249.72.72] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/robots.txt
          [Mon Sep 10 22:52:06 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Mon Sep 10 23:07:49 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Mon Sep 10 23:07:49 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Tue Sep 11 00:09:09 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/styles/ChitChat/style_blue/footerNavHover.gif, referer: http://www.frostedfools.com/forum.php
          [Tue Sep 11 00:27:54 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/styles/ChitChat/style_blue/footerNavHover.gif, referer: http://www.frostedfools.com/activity.php
          [Tue Sep 11 01:09:47 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:09:48 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:15:13 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:16:26 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:16:26 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:22:18 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:22:18 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:29:27 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:31:00 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:31:00 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:51:27 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 01:51:27 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/misc/blog/top-highlight.png, referer: http://www.frostedfools.com/members/colby.html
          [Tue Sep 11 18:58:00 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Tue Sep 11 18:58:00 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Tue Sep 11 18:59:44 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Tue Sep 11 18:59:44 2012] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
          [Tue Sep 11 21:06:03 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/images/styles/ChitChat/style_blue/footerNavHover.gif, referer: http://www.frostedfools.com/showgroups.php
          [Wed Sep 12 00:33:57 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/clientscript/ckeditor/plugins/vblink, referer: http://www.frostedfools.com/announce...ted-fools.html
          [Wed Sep 12 00:35:08 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/clientscript/ckeditor/plugins/vblink, referer: http://www.frostedfools.com/announce...ted-fools.html
          [Wed Sep 12 00:35:30 2012] [error] [client 72.197.177.125] File does not exist: /var/www/vhosts/frostedfools.com/httpdocs/clientscript/ckeditor/plugins/vblink, referer: http://www.frostedfools.com/editpost...epost&postid=1
          [Wed Sep 12 22:35:54 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:35:54 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:03 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38, referer: http://frostedfools.com/core/install/install.php
          [Wed Sep 12 22:40:03 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86, referer: http://frostedfools.com/core/install/install.php
          [Wed Sep 12 22:40:06 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:06 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:08 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:08 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:08 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:08 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:09 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:09 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:09 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:09 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:10 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:10 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:10 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:10 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:40:11 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:40:11 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:41:12 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:41:12 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:41:14 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:41:14 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:41:15 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:41:15 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:41:15 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:41:15 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:41:20 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:41:20 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:44:34 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: PHP Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:44:34 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:48:47 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:48:47 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 22:49:07 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 22:49:07 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 23:03:02 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 23:03:02 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 23:55:19 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 23:55:19 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          [Wed Sep 12 23:59:12 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Notice: Undefined index: in /var/www/vhosts/frostedfools.com/httpdocs/config.php on line 38
          [Wed Sep 12 23:59:12 2012] [warn] [client 72.197.177.125] mod_fcgid: stderr: Fatal error: Class 'vB' not found in /var/www/vhosts/frostedfools.com/httpdocs/includes/vb5/template.php on line 86
          I don't know exactly what these error logs mean or where to go from here, but I do see that some of the files above with errors are from the template I bought for the previous installation of vb4. I did delete all files though before I uploaded the files of vb5, and I did clear the database from vb4 before using it for this installation of vb5. Should I maybe delete the entire database and then try installing vb5 all over again?

          Comment

          • Zachery
            Former vBulletin Support
            • Jul 2002
            • 59097

            #6
            I'm guessing your presentation config.php is wrong.

            Double check the path setting for the core directory is pointing and using the real path to the core directory.

            Comment

            • Colby
              New Member
              • Sep 2012
              • 11
              • 4.2.X

              #7
              This is what I have it set as:

              // ****** Base URLs ****** // The following settings all deal with the url of your forum.
              // If set incorrectly your site/software will not function correctly.
              // These urls should NOT include a trailing slash
              // This is the url and web path of your root vBulletin directory
              $config['baseurl'] = 'http://www.frostedfools.com/';


              // This is the url and web based path to your core directory
              $config['baseurl_core'] = 'http://www.frostedfools.com/core';




              // This will only be used if you wish to require https logins


              // You will not need to change this setting most of the time.
              $config['baseurl_login'] = $config[''];


              // If you do wish to use https for login, uncomment this line
              // Then fill in your https url.
              //$config['baseurl_login'] = 'https://www.yourdomain.com/folder';




              // ****** System Paths ******
              // These are the system paths and folders for your vBulletin files
              // This setting is for where your vbulletin core folder is
              $config['core_path'] = '/core';


              // This setting allows you to change the name of the admin folder
              $config['admincpdir'] = 'admincp';


              // ****** Cookie Settings ******
              // These are cookie related settings.
              // This Setting allows you to change the cookie prefix
              $config['cookie_prefix'] = '';


              // You can ignore this setting for right now.
              $config['cookie_enabled'] = true;
              What change should I make?

              Comment

              • Zachery
                Former vBulletin Support
                • Jul 2002
                • 59097

                #8
                $config['core_path'] = '/core';

                this needs to be a full system path

                /var/www/vhosts/frostedfools.com/httpdocs/vbulletin5foldername/core

                $config['core_path'] = '/var/www/vhosts/frostedfools.com/httpdocs/vbulletin5foldername/core';

                Comment

                • Colby
                  New Member
                  • Sep 2012
                  • 11
                  • 4.2.X

                  #9
                  Originally posted by Zachery
                  $config['core_path'] = '/core';

                  this needs to be a full system path

                  /var/www/vhosts/frostedfools.com/httpdocs/vbulletin5foldername/core

                  $config['core_path'] = '/var/www/vhosts/frostedfools.com/httpdocs/vbulletin5foldername/core';
                  I fixed that, and the site loads just fine, but the admincp now looks like this:
                  Click image for larger version

Name:	Untitled.png
Views:	1
Size:	174.5 KB
ID:	3690283

                  Comment

                  • Zachery
                    Former vBulletin Support
                    • Jul 2002
                    • 59097

                    #10
                    Looks like your webhost is doing some weird reverse proxy type stuff. Remove the :7080 port from the url.

                    Comment

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