Login as admin lead to 500 Internal error (Version 5.1.0)

[mbozio]

Since this morning, when i try to log on my forum with an admin account, i get 500 internal error. Same with admincp... Other account log and use the forum without issues (as far as i know).

Log i found report error in route.php line 1209 :
Notice: Undefined index: route in /home/lsd/htdocs/scorpions-du-desert.com/www/core/vb5/route.php on line 1209

Any idear to help me ?

[delicjous]

Hello,

got a similar error a few days ago. I don't know if it is the same...but try to log in to admincp. Go to usergroups and edit administrator usergroup.
Look if it is set a password expiry and delete it. save that without a exipiry and login should work again.

If not I don't have any idea.

[mbozio]

I have no way to log into admincp... Any chance i can find that option in the database to hack it directly there ?

[Zachery]

I would suggest upgrading directly to 5.1.3 and seeing if the error persists.

[mbozio]

Well, i'd rather fix the problème and then upgrade a functional forum... where is the expiration setting in the database so i can check that first ?

[Zachery]

The forum doesn't seem to be functional if you're getting internal server errors, and 5.1.3 has a ton of bug fixes, one of which for this specific problem.

[mbozio]

Ok, i finaly found a fix by myself... :

- try to log in the forum as admin
- get a 500 internal error page...
- go to http://your.forum-fqdn.tld/path/settings/account
- reset your password
- enjoy a fully fonctional forum with admin account !
- go get the 5.1.3 and update !

[Zachery]

You could have upgraded to 5.1.3 also, since it had the fix for that issue included.

[mbozio]

We have a lot of modification and plugins that could break the upgrade. had to test that b4 going into production. Thanks for your help.