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  • Black YouTube thumbnail

    Hi there,

    I just installed a new VB5 (5.1.2 patch level #3) on our servers and tested out the youtube video feature. If we use BBCode, it will display the thumbnail just fine but if we use the "post link" button, the video will show up with a black thumbnail and a play button (picture). Is our settings wrong in some way? What can we do to display the thumbnail?

    Let me know if you need other info about this problem.

    Thanks!!

  • #2
    Same problem here and using 5.1.3 stable

    Comment


    • #3
      Here's some more information about our setup.
      1. vBulletin Version: 5.1.2 patch level 3
      2. PHP Version: 5.5.9-1ubuntu4.3
      3. MySQL Version: 5.5.38-0ubuntu0.14.04.1
      4. Any Addons installed: 0
      5. Does the issue occur in a default style? Yes
      6. Does the issue occur using the English language provided? Yes
      7. Error message on the screen: Black thumbnail with play button
      8. Browser and Browser version used: Safari Version 7.0.6 (9537.78.2)
      9. A list of steps that can be used to recreate the issue:
        1. Post any youtube link using the "Post Link" icon.
        2. When posted, video doesn't show thumbnail but only a black thumbnail with a play button.

      @JDekkers: Do you have any luck?

      Comment


      • #4
        Sounds similar to this:
        http://tracker.vbulletin.com/browse/VBV-12311

        Though that was fixed in 5.1.2.

        Can you replicate it on this site?
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.2 Demo
        AdminAmmo - My Cloud Demo

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        • #5
          I requested to reopen the bug. Also, we upgraded to 5.1.3 and the problem is still there.

          Comment


          • #6
            Probably better, in truth, to open a new one. You can reference the old one though.

            I suspect the thing here is that the problem is with videos posted as link content types. Possibly we fixed the standard embedded ones, but not the link content types.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.5.2 Demo
            AdminAmmo - My Cloud Demo

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            • #7
              New issue opened here:
              http://tracker.vbulletin.com/browse/VBV-13599

              Comment


              • #8
                Thanks, I have confirmed (scrubbed) it.
                MARK.B | vBULLETIN SUPPORT

                TalkNewsUK - My vBulletin 5.5.2 Demo
                AdminAmmo - My Cloud Demo

                Comment


                • #9
                  I always had Black YouTube thumbnails. Just now I realized that that is actually an error. But at least i could click on it and it was working. Now, after upgrading to 513 it is not possible to even click on it. how can i fix it please?

                  Comment


                  • #10
                    Put the site in debug mode and rebuild video bbcodes from the admincp.
                    MARK.B | vBULLETIN SUPPORT

                    TalkNewsUK - My vBulletin 5.5.2 Demo
                    AdminAmmo - My Cloud Demo

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                    • #11
                      Originally posted by Mark.B View Post
                      Put the site in debug mode and rebuild video bbcodes from the admincp.
                      In 5.1.3 I am occasionally seeing a black picture come up after I click a thumbnail; thought it was a mod I was trying but it still happens occasionally even after I disabled the hook for the plugin.

                      How do I "put the site in debug mode" and what should I rebuild to resolve a problem with pictures as opposed to videos?

                      Comment


                      • #12
                        If your videos are actually playing ok, you don't need to worry about debug mode.

                        The black background to videos is a known issue, it doesn't happen on all setups though, or even all the time.
                        MARK.B | vBULLETIN SUPPORT

                        TalkNewsUK - My vBulletin 5.5.2 Demo
                        AdminAmmo - My Cloud Demo

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