Critical Error when site put off line.

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  • Kev Collins
    New Member
    • Aug 2013
    • 29
    • 5.0.X

    Critical Error when site put off line.

    When we put our site off line we get the error message below and users think there is a problem and not admin doing things.
    Using 5.1.3
    Could anyone advise and help please.
    Critical Error
    We are currently experiencing technical difficulties. Please check back in 24 hours.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    Did you finish the upgrade to 5.1.3? Did you run the upgrade scripts? Did you try logging into the AdminCP and turning the board back online.

    Comment

    • Kev Collins
      New Member
      • Aug 2013
      • 29
      • 5.0.X

      #3
      Upgrade finished and upgrade script run. I can get into acp and turn forum on and working. Error is only shown when offline.

      Thanks.
      Kevin.

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 73981

        #4
        There isn't enough information provided to resolve your issue.
        Please, enable debug mode on your site. Follow these instructions.

        1. Open your /config.php file and find the following line:
        Code:
          [COLOR=#000000][FONT=Helvetica][SIZE=14px]$config['debug'] = false;[/SIZE][/FONT][/COLOR]
        2. Change this line to:
        Code:
          [COLOR=#000000][FONT=Helvetica][SIZE=14px]$config['debug'] = true;[/SIZE][/FONT][/COLOR]
        3. Save the file and upload it to your server.

        4. Open the /core/includes/config.php file and find the following line:
        Code:
          [COLOR=#000000][FONT=Helvetica][SIZE=14px]// $config['Misc']['debug'] = true;[/SIZE][/FONT][/COLOR]
        5. Change it to:
        Code:
          [COLOR=#000000][FONT=Helvetica][SIZE=14px]$config['Misc']['debug'] = true;[/SIZE][/FONT][/COLOR]
        6. Save and upload the file to your server.

        Reload the page you had the error on. Post any additional information here.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • Kev Collins
          New Member
          • Aug 2013
          • 29
          • 5.0.X

          #5
          Solved the problem it was one of the plugins we had.
          Thanks for your help.
          Last edited by Kev Collins; Tue 9 Sep '14, 10:43am.

          Comment

          • DesignMVD
            New Member
            • Jun 2014
            • 26
            • 5.0.X

            #6
            Originally posted by Kev Collins
            Solved the problem it was one of the plugins we had.
            Thanks for your help.

            We have the same problem.

            Disable that product to solve this?

            Comment

            • Kev Collins
              New Member
              • Aug 2013
              • 29
              • 5.0.X

              #7
              Yes just disabled until we found the one causing the problem.

              Comment

              • napy8gen
                Senior Member
                • Jul 2001
                • 525
                • 6.X

                #8
                I have the same problem after upgrading my demo forum.

                and debug mode notice output is:

                Warning: Cannot modify header information - headers already sent by (output started at /home4/napy8gen/public_html/sultantheme.com/vb5connectforum/config.php:1) in /home4/napy8gen/public_html/sultantheme.com/vb5connectforum/includes/vb5/cookie.php on line 34 Error :Unable to set cookies on line 36 in /home4/napy8gen/public_html/sultantheme.com/vb5connectforum/includes/vb5/cookie.php
                Get Our vbulletin 6 themes

                Comment

                • Mark.B
                  vBulletin Support
                  • Feb 2004
                  • 24286
                  • 6.0.X

                  #9
                  Originally posted by napy8gen
                  I have the same problem after upgrading my demo forum.

                  and debug mode notice output is:

                  Warning: Cannot modify header information - headers already sent by (output started at /home4/napy8gen/public_html/sultantheme.com/vb5connectforum/config.php:1) in /home4/napy8gen/public_html/sultantheme.com/vb5connectforum/includes/vb5/cookie.php on line 34 Error :Unable to set cookies on line 36 in /home4/napy8gen/public_html/sultantheme.com/vb5connectforum/includes/vb5/cookie.php
                  You need to start your own thread with all the details asked for in this post:
                  Every support request should be in its own topic. Do not take over the support topics posted by others. The only thing that happens when you do this is make it more difficult to receive support. Often times we get threads like: This type of question is very difficult to answer because it provides no real information.



                  MARK.B
                  vBulletin Support
                  ------------
                  My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                  My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                  Comment

                  • napy8gen
                    Senior Member
                    • Jul 2001
                    • 525
                    • 6.X

                    #10
                    Originally posted by Mark.B

                    You need to start your own thread with all the details asked for in this post:
                    Every support request should be in its own topic. Do not take over the support topics posted by others. The only thing that happens when you do this is make it more difficult to receive support. Often times we get threads like: This type of question is very difficult to answer because it provides no real information.


                    here it is

                    Get Our vbulletin 6 themes

                    Comment

                    • Mark.B
                      vBulletin Support
                      • Feb 2004
                      • 24286
                      • 6.0.X

                      #11
                      Thanks.
                      MARK.B
                      vBulletin Support
                      ------------
                      My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                      My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                      Comment

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