So I believe this is something other than user error. I have dealt personally with several of the users being effected and they have checked everything on their side several times.
I have recently launched a new forum running 5.1.1. I have 160 registered users but about 30 "awaiting email confirmation" users. Many of these users are contacting me, very upset, that they have not yet received the confirmation email. I'm not sure why it would work for the majority and not everyone. The email addresses that aren't receiving the confirmation email are all types, gmail, hotmail, hosted emails, etc...
I have talked with several capable users and asked them to whitelist the email address and check spam. Nothing helps.
I have used the diagnostic email tool and everything works.
PHP 5.4, VB 5.1.1, All browsers, Hosted VPS at Dreamhost
Thanks for any guidance.
I have recently launched a new forum running 5.1.1. I have 160 registered users but about 30 "awaiting email confirmation" users. Many of these users are contacting me, very upset, that they have not yet received the confirmation email. I'm not sure why it would work for the majority and not everyone. The email addresses that aren't receiving the confirmation email are all types, gmail, hotmail, hosted emails, etc...
I have talked with several capable users and asked them to whitelist the email address and check spam. Nothing helps.
I have used the diagnostic email tool and everything works.
PHP 5.4, VB 5.1.1, All browsers, Hosted VPS at Dreamhost
Thanks for any guidance.