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Hello,
As requested in here: http://www.vbulletin.com/forum/forum...16#post4043216
Reposting here as a separate support thread. Added a bit more detail.
I have done some closed testing regarding subscriptions, with a colleague on our development forum, using the latest 5.1.1 release.
In our Dev forum, Release 5.1.1, he subscribed to a bunch of channels. He changed his profile to be Notifications ON.
I posted in one of the channels, he received an email saying I had posted.
So that seems to work fine.
We repeated and reversed the process, so he wrote to a channel which I had NOT subscribed to, but I had Notifications set to YES. I didn't receive any email as expected/hoped.
I then subscribed to that channel, and he reposted, and then I received an email. cool, so that also seems to work fine.
He then unsubscribed from everything. He edited his profile in cPanel in the Moderators section, and enabled New Topics and New Posts to email him.
I then replied to a post in one of the channels he use to be subscribed to. He received 2 emails. One was the same as the Subscription email, and one different which we assume is the new moderator email.
So for some reason, even if you unsubscribe, you still get subscription emails coming in.... We repeated this a number of times for both of our profiles, messaging in topics etc, and each time we received 2 emails, one being that of the subscription email and one being the moderator 'new topic/post' email - which simply should not be happening given the fact we had unsubscribed from everything.
Went one step further.
I triple checked his profile the he had no subscriptions, as did he. We removed the Moderator Emailing in cPanel for both topics and posts. I posted in an existing topic, and he received 1 email, the same as the subscription emails. So the moderator posts seem to work fine and be removed fine, however the subscription emails do not.
So to me that confirms it, something is wrong with subscriptions. No matter if you have no current subscriptions, it will still email you if you did at one stage have subscriptions. Why, I have no idea, but this is what our testing suggests. There seems to be no way to escape these emails once you have subscribed at one point in time.
Regards
As requested in here: http://www.vbulletin.com/forum/forum...16#post4043216
Reposting here as a separate support thread. Added a bit more detail.
I have done some closed testing regarding subscriptions, with a colleague on our development forum, using the latest 5.1.1 release.
In our Dev forum, Release 5.1.1, he subscribed to a bunch of channels. He changed his profile to be Notifications ON.
I posted in one of the channels, he received an email saying I had posted.
So that seems to work fine.
We repeated and reversed the process, so he wrote to a channel which I had NOT subscribed to, but I had Notifications set to YES. I didn't receive any email as expected/hoped.
I then subscribed to that channel, and he reposted, and then I received an email. cool, so that also seems to work fine.
He then unsubscribed from everything. He edited his profile in cPanel in the Moderators section, and enabled New Topics and New Posts to email him.
I then replied to a post in one of the channels he use to be subscribed to. He received 2 emails. One was the same as the Subscription email, and one different which we assume is the new moderator email.
So for some reason, even if you unsubscribe, you still get subscription emails coming in.... We repeated this a number of times for both of our profiles, messaging in topics etc, and each time we received 2 emails, one being that of the subscription email and one being the moderator 'new topic/post' email - which simply should not be happening given the fact we had unsubscribed from everything.
Went one step further.
I triple checked his profile the he had no subscriptions, as did he. We removed the Moderator Emailing in cPanel for both topics and posts. I posted in an existing topic, and he received 1 email, the same as the subscription emails. So the moderator posts seem to work fine and be removed fine, however the subscription emails do not.
So to me that confirms it, something is wrong with subscriptions. No matter if you have no current subscriptions, it will still email you if you did at one stage have subscriptions. Why, I have no idea, but this is what our testing suggests. There seems to be no way to escape these emails once you have subscribed at one point in time.
Regards
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