Fixed this or we can fix this by our ADS solution

[mohamed abdallah]

Dears ,
Good day ,
Order date to upgrade was 11/5/2013
From date above till moment , we not able to get fresh V of you software ,

Now after all system requ are passed we still facing problem

check the below URL showing blank page and i want real support as we feel the money for upgrade droped down .

dj4mix.com/post


Very easy i need to setup the v5 into any of our sites , because from order UPGRADE date till today we not able to setup this software ,


we believe me we will do big campign into google and in face book monthly to till the world DO NOT DEAL WITH VBUUETIN ,

RULE WE PAY FOR SERVICE WE TAKE THIS SERVICE , WE ARE KNOW HOW TO SETUP , WE KNOW WHAT WE SHOULD DO , YOUR SCRIPT NOT FOR HUMAN USE

[Lynne]

What version of php and mysql on the server? What type of server - linux or windows? Did you uncomment the RewriteBase in your .htaccess and set it to "RewriteBase /post/" ? Did you ever put in a ticket asking for help when you first tried to install and had issues?

[mohamed abdallah]

What version of php and mysql on the server? What type of server - linux or windows? Did you uncomment the RewriteBase in your .htaccess and set it to "RewriteBase /post/" ? Did you ever put in a ticket asking for help when you first tried to install and had issues?

PHP AND MYSQL AND SERVER TYPE ATTACHED ,

I have been submit tickets for many times and the response was " sorry you not paid for support service "

Also i request for refund after 15 days of the order and the answer was " sorry we will not able to refund the money because your downloaded the software already

But to be honest how can i found the problems without downloading the software




I need help for this case as we are not able to install this software


Note : We have 3 servers and over 10 domains and we tired to all of them .

[mohamed abdallah]

for the

.htaccess , I have not idea how to put the above

the content is below check if you can edit :::

<IfModule mod_rewrite.c>
RewriteEngine On

#In some cases where you have other mod_rewrite rules, you may need to comment out the following line
#and change it to match your folder name. This resets the other mod_rewrite rules for just this directory
#If your site was www.example.com/forum, the setting would be /forum/
#RewriteBase /

# Send css calls directly to the correct file VBV-7807
RewriteRule ^css.php$ core/css.php [NC,L]

# Redirect old install path to core.
RewriteRule ^install/ core/install/ [NC,L]

# Main Redirect
RewriteCond %{REQUEST_URI} !\.(gif|jpg|jpeg|png|css)$
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?routestring=$1 [L,QSA]

# Because admincp is an actual directory.
RewriteRule ^(admincp/)$ index.php?routestring=$1 [L,QSA]

</IfModule>

<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE application/atom+xml \
text/javascript \
application/x-javascript \
application/javascript \
application/json \
application/rss+xml \
application/vnd.ms-fontobject \
application/x-font-ttf \
application/xhtml+xml \
application/xml \
font/opentype \
image/svg+xml \
image/x-icon \
text/css \
text/html \
text/plain \
text/x-component \
text/xml
</IfModule>

<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType application/x-javascript A1209600
ExpiresByType text/javascript A1209600
ExpiresByType application/javascript A1209600
ExpiresByType text/css A31536000
ExpiresByType image/x-icon A2592000
ExpiresByType image/icon A2592000
ExpiresByType application/x-ico A2592000
ExpiresByType application/ico A2592000
ExpiresByType image/gif A2592000
ExpiresByType image/jpeg A1209600
ExpiresByType image/jpg A1209600
ExpiresByType image/png A1209600
ExpiresByType application/x-shockwave-flash A1209600
ExpiresByType font/ttf A2592000
ExpiresByType font/otf A2592000
ExpiresByType font/x-woff A2592000
ExpiresByType image/svg+xml A2592000
ExpiresByType font/truetype A2592000
ExpiresByType font/opentype A2592000
ExpiresByType application/x-font-woff A2592000
ExpiresByType application/vnd.ms-fontobject A2592000
</IfModule>

<IfModule mod_headers.c>
Header set Connection keep-alive
<filesmatch "\.(ico|flv|gif|swf|eot|woff|otf|ttf|svg)$">
Header set Cache-Control "max-age=2592000, public"
</filesmatch>
<filesmatch "\.(jpg|jpeg|png)$">
Header set Cache-Control "max-age=1209600, public"
</filesmatch>
<filesmatch "\.(eot|woff|otf|ttf|svg)$">
Header set Cache-Control "max-age=2592000, public"
</filesmatch>
# css and js should use private for proxy caching https://developers.google.com/speed/...geProxyCaching
<filesmatch "\.(css)$">
Header set Cache-Control "max-age=31536000, private"
</filesmatch>
<filesmatch "\.(js)$">
Header set Cache-Control "max-age=1209600, private"
</filesmatch>
</IfModule>
php_flag suhosin.cookie.encrypt Off
php_value suhosin.request.max_vars 2048
php_value suhosin.post.max_vars 2048

[Zachery]

We're you able to run the installer or upgrader? Or were those blank too?

[Lynne]

What version of php and mysql on the server? What type of server - linux or windows? Did you uncomment the RewriteBase in your .htaccess and set it to "RewriteBase /post/" ? Did you ever put in a ticket asking for help when you first tried to install and had issues?

PHP AND MYSQL AND SERVER TYPE ATTACHED ,

I cannot read the screenshot. Can you please just post the versions and type of server.

Your .htaccess needs to have this line:
#RewriteBase /

changed to this:
RewriteBase /post/