Welcome email not showing name

[haloamor]

The welcome email for my forum is not showing the name anymore after I upgraded from VB5.05 to VB5.1
I need to fix this.
I'm using default for everything.

Help please.

Dear , Thanks for registering at RAF BANTER! We are glad you have chosen to be a part of our community and we hope you enjoy your stay. All the best, RAF BANTER

[captainslater]

You have an open ticket, so we'll get to you soon.

[haloamor]

It's been 4 days. I would appreciate a response from either the ticket or here.