(ask) can not send private message

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  • ndut
    Senior Member
    • Sep 2007
    • 117
    • 5.0.X

    (ask) can not send private message

    anybody can help me, why i can't send private message ?

    there is error message "Sorry, you are not authorized to view this page"

    private message already ON, in admincp
    private message access already ON, in usergroup permission

    what should i do with this problem?
    thank you
  • ndut
    Senior Member
    • Sep 2007
    • 117
    • 5.0.X

    #2
    anyone, help me?

    Comment

    • Lynne
      Former vBulletin Support
      • Oct 2004
      • 26255

      #3
      Are PMs on in AdminCP > Settings > Options > Private Messaging Options > PMs enabled? And in Usergroup Manager > usergroup > Can create private message is set to Yes and Maximum Stored Messages is set along with the two options below that? And, the same for the Usergroup your are sending messages to?

      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to vbulletin.org
      If I post CSS and you don't know where it goes, throw it into the additional.css template.

      W3Schools <- awesome site for html/css help

      Comment

      • ndut
        Senior Member
        • Sep 2007
        • 117
        • 5.0.X

        #4
        yes, Lynne

        already enabled.
        what should i do, now?

        Comment

        • ndut
          Senior Member
          • Sep 2007
          • 117
          • 5.0.X

          #5
          anybody can help?

          Comment

          • Lynne
            Former vBulletin Support
            • Oct 2004
            • 26255

            #6
            Go into debug mode and see if there is a message that displays on the page when you try to send a PM. Also, please check your error_logs (if you don't know where they are, ask your host) to see if anything is in there.

            To enable debug mode edit the /config.php file and change:

            Code:
            $config['debug'] = false;
            To:
            Code:
            $config['debug'] = true;
            Then edit the /core/includes/config.php file and change:

            Code:
            // $config['Misc']['debug'] = true;
            To:
            Code:
            $config['Misc']['debug'] = true;

            Please don't PM or VM me for support - I only help out in the threads.
            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
            Want help modifying your vbulletin forum? Head on over to vbulletin.org
            If I post CSS and you don't know where it goes, throw it into the additional.css template.

            W3Schools <- awesome site for html/css help

            Comment

            • ndut
              Senior Member
              • Sep 2007
              • 117
              • 5.0.X

              #7
              @Lynne,

              how to go into debug mode?

              Comment

              • beishe8
                Senior Member
                • Oct 2005
                • 6782
                • 4.2.X

                #8

                Originally posted by ndut
                @Lynne,

                how to go into debug mode?

                Just read her reply above your post.


                vB5 is unequivocally the best forum software, but not yet...

                Comment

                • ndut
                  Senior Member
                  • Sep 2007
                  • 117
                  • 5.0.X

                  #9
                  @beishe8, thank you

                  @Lynne, already enable debug mode.
                  Still "Sorry, you are not authorized to view this page" when i compose new message.

                  but, when i use "admin" id, i can compose new message.
                  when i use member id, can not

                  so whats next?

                  Comment

                  • cake99
                    New Member
                    • Aug 2005
                    • 5
                    • 5.0.X

                    #10
                    Any solution? i have the same Problem, evth is set corrcet but get "Sorry, you are not authorized to view this page" when compose new message.

                    Comment

                    • Riasat
                      Senior Member
                      • Aug 2006
                      • 4013

                      #11
                      @ndut and @cake99

                      admincp > usergroups > channel permissions > special > reset

                      Comment

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