I have an issue with 5.0.5 subscription's not working fully. The subscription is setup to use paypal and the Payment API Tests gives a pass result. Members can purchase the subscription and everything goes through in paypal BUT nothing is recorded in vBulletin and the usergroup change does not happen.
There is nothing in the transaction log for the subscription and the member does not appear in the Subscription Manager for the subscription they just purchased.
So basically the payments goes through with paypal the money is debited from the member and received in the forums paypal account but nothing happens in vBulletin, the transaction is not recorded and the subscription is not made.
What could be missing for this to happen? What can I do to fix this issue.
These were subscriptions carried over from upgrading from vBulletin 4 so I even created a new subsctiption on the cutomers forum to test with a small cost and even with a brand new subscription its the same.
thanks.
There is nothing in the transaction log for the subscription and the member does not appear in the Subscription Manager for the subscription they just purchased.
So basically the payments goes through with paypal the money is debited from the member and received in the forums paypal account but nothing happens in vBulletin, the transaction is not recorded and the subscription is not made.
What could be missing for this to happen? What can I do to fix this issue.
These were subscriptions carried over from upgrading from vBulletin 4 so I even created a new subsctiption on the cutomers forum to test with a small cost and even with a brand new subscription its the same.
thanks.
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