An unexpected error was returned: 'profile'

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  • fishingforum
    Member
    • May 2013
    • 79
    • 5.0.X

    An unexpected error was returned: 'profile'

    Hi just noticed that my regs have have gone to zero and did a test reg and got the below

    An unexpected error was returned: 'profile'

    Massive thanks for taking the time to help
    Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73976

    #2
    Please follow these steps:

    Originally posted by Wayne Luke
    How to determine the actual error on your site:

    1. Download and Install Google Chrome.

    2. Put your site into debug mode by editing your /config.php and changing the following line :
    PHP Code:
    $config['debug'] = false
    To:
    PHP Code:
    $config['debug'] = true
    3. Run Google Chrome. Press F12 to open the developer tools.

    4. Navigate to your site with the developer tools open.

    5. Click on the Network Tab in the Developer Tools.

    6. Recreate the error.

    7. On the network tab in the developer tools, scroll to the last request at the bottom and click on it. This will be your last API call.

    8. Copy the results from the Headers and Response tabs. Put them in your thread or ticket.
    The most likely cause is that you have turned off profile viewing for guests which causes a bug with emails currently and should be fixed in 5.1.0.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • fishingforum
      Member
      • May 2013
      • 79
      • 5.0.X

      #3
      Cheers think this is what your looking for

      event.returnValue is deprecated. Please use the standard event.preventDefault() instead.
      vBulletin.loadingIndicator.show ajax indicator suppressed footer-rollup-505.js:96
      Cron run successfully. footer-rollup-505.js:96
      vBulletin.loadingIndicator.hide ajax indicator suppressed footer-rollup-505.js:96



      Last edited by fishingforum; Tue 3 Dec '13, 12:12pm.
      Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum

      Comment

      • fishingforum
        Member
        • May 2013
        • 79
        • 5.0.X

        #4
        whoops this is what you want sorry

        header

        fixed
        response has nothing avalible
        Last edited by fishingforum; Tue 3 Dec '13, 12:12pm.
        Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum

        Comment

        • Wayne Luke
          vBulletin Technical Support Lead
          • Aug 2000
          • 73976

          #5
          Does registration work if you allow guest users to view profiles?
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API

          Comment

          • fishingforum
            Member
            • May 2013
            • 79
            • 5.0.X

            #6
            no Google chromo
            Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum

            Comment

            • Wayne Luke
              vBulletin Technical Support Lead
              • Aug 2000
              • 73976

              #7
              Your forum needs to be in debug mode to get the additional information needed in the response. This tells us what is going on and where the error is triggered.

              It does appear that the registration completes despite the error. THis again points to the fact that you have profile viewing turned off for guests and are triggering a known bug.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API

              Comment

              • fishingforum
                Member
                • May 2013
                • 79
                • 5.0.X

                #8
                First of all massive thanks Wayne for taking the time to help

                Yes people are reg looking at my tests so where do I correct this

                Looked in

                Usergroup Manager
                Unregistered / Not Logged In

                but can see anything to correct this -- Iam a bit dim today lol
                Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum

                Comment

                • Mark.B
                  vBulletin Support
                  • Feb 2004
                  • 24286
                  • 6.0.X

                  #9
                  AdminCP > Usergroup Manager > Unregistered / Not Logged InGeneral Permissions > Can View Member Info > Set to "Yes"
                  MARK.B
                  vBulletin Support
                  ------------
                  My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
                  My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

                  Comment

                  • fishingforum
                    Member
                    • May 2013
                    • 79
                    • 5.0.X

                    #10
                    Fixed your a star and thanks for taking the time to help
                    Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum

                    Comment

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