Online Users Module not displaying properly

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  • Hagop
    Senior Member
    • Mar 2009
    • 105
    • 4.0.x

    Online Users Module not displaying properly

    I had a suspicion that the Online Users module which is supposed to display who is currently online / logged in wasn't working properly. I kept seeing new posts pop up in the forum, but i was always the only person who was displayed to be logged in. I created a second user, on a different computer, logged in, and low and behold... I only saw myself. This could be very discouraging to members who might feel that no one is browsing the forums.

    Any idea on what could be causing this issue?
    http://www.audioneeds.com - an online community for musicians, audio engineers, producers, an audio geeks alike.
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24288
    • 6.0.X

    #2
    Does it update if you clear the system cache? AdminCP > Maintenance > Clear System Cache
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment

    • Hagop
      Senior Member
      • Mar 2009
      • 105
      • 4.0.x

      #3
      Hi Mark. I just gave that a shot and it did not work.
      http://www.audioneeds.com - an online community for musicians, audio engineers, producers, an audio geeks alike.

      Comment

      • Vandrel
        New Member
        • Aug 2013
        • 5
        • 5.0.X

        #4
        Using 5.0.4 and seeing the same thing. I know it's not showing all the online members because I am getting PM's and seeing messages appears without those people showing in the online list.

        Comment

        • fishingforum
          Member
          • May 2013
          • 79
          • 5.0.X

          #5
          must be a bug as not working for me . analytic real time showing loads of users ..
          Fishing Forum | Saltwater Fishing forum | Daystate Forum | Air Arms Forum

          Comment

          • Hagop
            Senior Member
            • Mar 2009
            • 105
            • 4.0.x

            #6
            It has been a few days - bumping this topic.
            http://www.audioneeds.com - an online community for musicians, audio engineers, producers, an audio geeks alike.

            Comment

            • CygnusFTK
              Senior Member
              • Jun 2013
              • 130
              • 5.0.X

              #7
              I also need to bump this topic. I am going to keep bumping this topic until it gets some traction. Here's how... and this should be fun...
              There are currently 90 users online. 10 members and 80 guests.
              Most users ever online was 90 at 11:17 AM on September 19th, 2013.

              Comment

              • CygnusFTK
                Senior Member
                • Jun 2013
                • 130
                • 5.0.X

                #8
                There are currently 99 users online. 11 members and 88 guests.
                Most users ever online was 99 at 11:48 AM on September 19th, 2013.

                Comment

                • CygnusFTK
                  Senior Member
                  • Jun 2013
                  • 130
                  • 5.0.X

                  #9
                  There are currently 99 users online. 9 members and 90 guests.
                  Most users ever online was 101 at 11:58 AM on September 19th, 2013.

                  It's going to go down... I swear.

                  Comment

                  • CygnusFTK
                    Senior Member
                    • Jun 2013
                    • 130
                    • 5.0.X

                    #10
                    There are currently 117 users online. 9 members and 108 guests.
                    Most users ever online was 117 at 12:24 PM on September 19th, 2013.

                    Comment

                    • CygnusFTK
                      Senior Member
                      • Jun 2013
                      • 130
                      • 5.0.X

                      #11
                      HA!
                      There are currently 110 users online. 16 members and 94 guests.
                      Most users ever online was 110 at 02:47 PM on September 19th, 2013.

                      Comment

                      • CygnusFTK
                        Senior Member
                        • Jun 2013
                        • 130
                        • 5.0.X

                        #12
                        The only thing that changed was I logged in to the Admin CP.

                        Comment

                        • CygnusFTK
                          Senior Member
                          • Jun 2013
                          • 130
                          • 5.0.X

                          #13
                          And just now when I logged in to the AdminCP again...

                          There are currently 80 users online. 10 members and 70 guests.
                          Most users ever online was 80 at 05:12 PM on September 19th, 2013.

                          Comment

                          • Lynne
                            Former vBulletin Support
                            • Oct 2004
                            • 26255

                            #14
                            Please see this bug here - http://tracker.vbulletin.com/browse/VBV-8645

                            Please don't PM or VM me for support - I only help out in the threads.
                            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                            Want help modifying your vbulletin forum? Head on over to vbulletin.org
                            If I post CSS and you don't know where it goes, throw it into the additional.css template.

                            W3Schools <- awesome site for html/css help

                            Comment

                            • CygnusFTK
                              Senior Member
                              • Jun 2013
                              • 130
                              • 5.0.X

                              #15
                              That one and this one: http://tracker.vbulletin.com/browse/VBV-9341
                              This one specifically needs to be voted up so that the priority rises from a 10 - minor.

                              This has been an issue since April... 5 months ago. :|

                              Comment

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