I bought it and I'm happy with my purchase.

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  • jdj
    Senior Member
    • Jan 2009
    • 824
    • 5.1.x

    #16
    Originally posted by soniceffect
    Most people will not have a clue in 4.2 even how to keep the correct tabs highlighted at times....prefer the old editor I will be honest. However the feedback I have got from some of my less technical members is that it is easier....makes it more simple for the end user......yes I remember vb4, I left vbulletin because of it.
    I didn't leave vB4 I'm using it, however if all these comments are true:

    - it's a fair cop: I don't have any idea how to keep the correct tabs highlighted
    - editor: I can use the vB4 editor in the CMS but a lot of my users can't, unless I teach them. Simpler is likely to be more useful and lead to more content and more engagement.

    The fact remains though, because I use vB4, without the calendar and having something that restores my CMS content from vB4 I can't even test it effectively to see how good it is (and I'm one of the people with an open mind, including about technical support).

    Comment

    • beishe8
      Senior Member
      • Oct 2005
      • 6782
      • 4.2.X

      #17
      Originally posted by Ace
      Almost as retarded as telling somebody that if they upgrade to vB5, you just get 30 days free ticket support, without clarifying that this period of time begins once the software goes gold.
      With a vB3-4 forum license you do have ticket support.
      With a vB5 license you do have 30 days ticket support.
      Upgrade your LICENCE to vB5, as soon as it becomes GOLD you lose ticket support for vB3-4.
      After 30 days you won't have ticket support for vB5 unless you pay $200.


      vB5 is unequivocally the best forum software, but not yet...

      Comment

      • jdj
        Senior Member
        • Jan 2009
        • 824
        • 5.1.x

        #18
        The cost of ticket support is a red-herring

        Originally posted by beishe8
        With a vB3-4 forum license you do have ticket support.
        With a vB5 license you do have 30 days ticket support.
        Upgrade your LICENCE to vB5, as soon as it becomes GOLD you lose ticket support for vB3-4.
        After 30 days you won't have ticket support for vB5 unless you pay $200.
        I bought vB4 when it first came out and I use it.

        I don't have a big problem with the $200 for ticket support for vB5 if when vB5 Connect goes gold it has the calendar in it, whatever it is that "streams" your vB4 CMS content, and if the thing works.

        The $200 dollars for ticket support is a minor issue as far as I'm concerned. Right now the only thing that's available is something I can't use and can't test effectively. So how can you possibly judge whether what's on offer is or is not reasonable value?

        Is there anybody using vB4 currently (including the calendar and the CMS) who has successfull managed to test upgrading to this?

        Comment

        • Wayne Luke
          vBulletin Technical Support Lead
          • Aug 2000
          • 74245

          #19
          Originally posted by beishe8
          With a vB3-4 forum license you do have ticket support.
          With a vB5 license you do have 30 days ticket support.
          Upgrade your LICENCE to vB5, as soon as it becomes GOLD you lose ticket support for vB3-4.
          After 30 days you won't have ticket support for vB5 unless you pay $200.

          vBulletin 4 Forum does not have ticket support after 30 days from purchase. If you upgrade from 3.X you lose that. Not a lot of 3.X tickets these days though.

          vBulletin 4 Publishing Suite does have ticket support.

          Most people don't use ticket support after the first month or two.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API

          Comment

          • jdj
            Senior Member
            • Jan 2009
            • 824
            • 5.1.x

            #20
            Originally posted by Wayne Luke
            Most people don't use ticket support after the first month or two.
            ..which I think is basically a way of saying that for the majority of users who don't need ticket support they get more choice because they can choose whether to have it or not.

            So the cost of ticket support is a red herring. In reality you get more choice in the pricing system this way and that's fine.
            Last edited by jdj; Wed 26 Sep '12, 10:04am.

            Comment

            • beishe8
              Senior Member
              • Oct 2005
              • 6782
              • 4.2.X

              #21
              Originally posted by Wayne Luke
              vBulletin 4 Forum does not have ticket support after 30 days from purchase. If you upgrade from 3.X you lose that. Not a lot of 3.X tickets these days though.

              vBulletin 4 Publishing Suite does have ticket support.

              Most people don't use ticket support after the first month or two.
              So it means that I will have ticket support for my vB4 forum with my vB5 license?


              vB5 is unequivocally the best forum software, but not yet...

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 74245

                #22
                Originally posted by beishe8
                So it means that I will have ticket support for my vB4 forum with my vB5 license?
                You'll have 30 days of ticket support with vBulletin 4 Forum. Just like it has been since we've started selling vBulletin 4 Forum.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • beishe8
                  Senior Member
                  • Oct 2005
                  • 6782
                  • 4.2.X

                  #23
                  Originally posted by Wayne Luke
                  You'll have 30 days of ticket support with vBulletin 4 Forum. Just like it has been since we've started selling vBulletin 4 Forum.
                  My ticket support was for infinetely because I have had the Suite license.
                  Gave it up for vB 5.
                  Can I have back my vB4 Suite license? vB 5 is unusable.


                  vB5 is unequivocally the best forum software, but not yet...

                  Comment

                  • Wayne Luke
                    vBulletin Technical Support Lead
                    • Aug 2000
                    • 74245

                    #24
                    Originally posted by beishe8
                    My ticket support was for infinetely because I have had the Suite license.
                    Gave it up for vB 5.
                    Can I have back my vB4 Suite license? vB 5 is unusable.
                    You stated Forum in your post. Suite and Forum are two different things.

                    vB5 is Beta... So it isn't meant to be used on a live site. Clearly says this on the home page of our site before you purchased.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud demonstration site.
                    vBulletin 5 API

                    Comment

                    • craigvm
                      Senior Member
                      • Aug 2012
                      • 189
                      • 4.2.X

                      #25
                      Originally posted by goxy63
                      wait for 30 days and than upon some trouble you will be happy again I guess ROFLMAO
                      Sorry'z all I just could not resist to say something like that....as you all know, if u upgrade from VB4 to VB5 you will get just 30days free ticket help, if you don't upgrade it's free for good...now how retarded is that?

                      Apologize for all who may be offended by this post
                      That day when I upgrade to VB5 I will be high for sure, same as I am now

                      i`d need to be very drunk and high to buy vb5 lol ill be staying on vb4 for good or if i do change it would not be to another vb product im afraid,its a real same the leading forum software has gone down hill
                      www.fordmodified.co.uk
                      the home for modified fords

                      Comment

                      • beishe8
                        Senior Member
                        • Oct 2005
                        • 6782
                        • 4.2.X

                        #26
                        Originally posted by Wayne Luke
                        You stated Forum in your post. Suite and Forum are two different things.

                        vB5 is Beta... So it isn't meant to be used on a live site. Clearly says this on the home page of our site before you purchased.
                        My point is the ticket support for my forum.
                        As soon as I bought vB5 I lost ticket support for vB4.


                        vB5 is unequivocally the best forum software, but not yet...

                        Comment

                        • Zachery
                          Former vBulletin Support
                          • Jul 2002
                          • 59097

                          #27
                          No, you shouldn't have. You still should have ticket support for your suite license under the vBulletin 4 license you purchased.

                          Comment

                          • beishe8
                            Senior Member
                            • Oct 2005
                            • 6782
                            • 4.2.X

                            #28
                            Originally posted by Zachery
                            No, you shouldn't have. You still should have ticket support for your suite license under the vBulletin 4 license you purchased.
                            Even if I "Gave it up for vB 5." ?


                            vB5 is unequivocally the best forum software, but not yet...

                            Comment

                            • Ace
                              Senior Member
                              • Apr 2004
                              • 4051
                              • 4.2.X

                              #29
                              Originally posted by beishe8
                              Even if I "Gave it up for vB 5." ?
                              There's a difference between saying "I bought vB5" and saying "I purchased an upgrade to vB5".

                              Given your vagueness, I'd have to guess it was the second, in which case, you know that you agreed to the new terms, and are possibly just arguing for the sake of it.

                              If it was the first, of course it doesn't affect non-upgraded vB4 licenses.

                              What's so hard to grasp?
                              My Live vB5 Site - NZEating.com
                              vBulletin Hosting | vBulletin Services - Need hosting for your vB? Need it installed? Something else? Let me take that hassle off your hands.

                              Comment

                              • beishe8
                                Senior Member
                                • Oct 2005
                                • 6782
                                • 4.2.X

                                #30
                                Originally posted by Ace
                                There's a difference between saying "I bought vB5" and saying "I purchased an upgrade to vB5".

                                Given your vagueness, I'd have to guess it was the second, in which case, you know that you agreed to the new terms, and are possibly just arguing for the sake of it.

                                If it was the first, of course it doesn't affect non-upgraded vB4 licenses.

                                What's so hard to grasp?
                                Not your business.
                                I hope you put me on your ignore list.


                                vB5 is unequivocally the best forum software, but not yet...

                                Comment

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