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  • Mobile Notifications Not Happening on Android

    I've uploaded the Android app - followed the instructions for enabling Push notifications via Firebase... and nothing.

    I am not sure what info you need to help figure this out, but I was hoping I could at least get a couple of ideas about what to check. I don't even see an option inside the app to turn on or off notifications, so I'm a little lost on how to troubleshoot this one.

  • #2
    Did you log into the app? That turns on notifications. You need to log into the app every seven days for the notifications to occur. Also note, you cannot send yourself notifications.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

    Comment


    • #3
      Yes - I am logged in. And I tested it by having someone send me a PM.

      Comment


      • #4
        You're using vBulletin 5.3.4 or higher?

        Did you add your key in vBulletin under Settings -> Options -> vBulletin API and Mobile Application Options? What does it say when you click the link to test it (in the description of the FCM Key option on the left)?
        Last edited by Wayne Luke; Thu 10th May '18, 1:25pm.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • #5
          I think the last step was what I was missing. Thanks. Whatever guide I was following didn't mention that part!

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          • #6
            What is the app for this? Firebase?

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            • #7
              Originally posted by Frank Davis View Post
              What is the app for this?
              The vBulletin Mobile Suite provides this functionality.

              Firebase?
              This is the API that provides the Notification infrastructure for our white label Android and iOS apps.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud customization and demonstration site.
              vBulletin 5 Documentation - Updated every Friday. Report issues here.
              vBulletin 5 API - Full / Mobile
              I am not currently available for vB Messenger Chats.

              Comment

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