The provided Test user credentials are invalid.

[DFC99]

Hi

I'm trying to update my forum's iOS mobile app. I'm running into a problem at the last stage (Review and Publish) of the Create New App process. It's telling me that "The provided Test user credentials are invalid." despite me knowing that they are correct (I have tested them several times).

How can I solve this problem?

[Trevor Hannant]

Are you using copy and paste to add/check these or typing them out?

[DFC99]

I'm typing them out.

[Trevor Hannant]

Please fill out a support ticket at:

http://members.vbulletin.com/membersupport_contactform.php

Please include a complete description of the problem and be sure to include the login info to your Admin CP in the 'Sensitive Data' field.

[DFC99]

Thanks Trevor. I've done that. I'll pm you the ticket number.

[eDaddi]

I'm getting the same thing.

[eDaddi]

I was forced to upgrade to the latest web version of VB to fix this

[Wayne Luke]

The Mobile Apps are tied to the latest versions of vBulletin due to using the same APIs. It is recommend to always upgrade when a new version is released.

[Reeflections]

I'm having this issue too on the cloud version.
Also can't login to my site/admin anymore. Tried resetting password but won't let me log in with that either. Cant update app and now I'm locked out of my site/forum too lol

[Wayne Luke]

I'm having this issue too on the cloud version.
Also can't login to my site/admin anymore. Tried resetting password but won't let me log in with that either. Cant update app and now I'm locked out of my site/forum too lol

Open a support ticket with the username that you're having a problem with?

[Reeflections]

Cheers Wayne.
Yea have done and sorted it out. Was my fault in the end. Silly me caused the error. All good now though