There is one thing you can do. You can answer my question.
Are you refusing to answer my question? Seriously, dude, it's now looking like you're hiding something. This is the opposite of customer relations. You've been asked FIVE times now, and avoided the question every single time.
It's becoming a Monty Python sketch. Answer the question, please. If you've forgotten it, it's this (for the sixth hilarious time):
Has this product been tested on an iPhone 5 running iOS 6.1?
Then please ask "QA" and let me know the answer.
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I've had a wonderful idea which might circumvent the mental block here.
As an exercise, imagine I haven't already given you my money. I'm a potential customer, considering buying your product. I have a question!
"Hey guys, your product looks great, but before I buy it I need to know if this product has been tested on an iPhone 5 running iOS 6.1?"
Does that help?
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Well, Twitter is telling me at length that the reason my question isn't being answered is because the answer is "no". That does seem like the likely situation.
You might be wondering why I'm reluctant to hand over access details. Well, we're recovering from a recent devastating hack. We're rebuilding at immense cost in terms of workload and monetary value, and we're using a Kickstarter to fund it. We've raised over £30K so far, which is wonderful.
But part of that is that I will not hand over access details to *anyone* unless absolutely necessary. In this situation, it is not absolutely necessary.
So when you tell me you won't let me know whether your product has been tested on an iPhone 5 running iOS6 unless I give you my FTP details - well, let's just say that answering that question does *not* require my FTP details.
So please just answer my question.
Are you refusing to answer my question? Seriously, dude, it's now looking like you're hiding something. This is the opposite of customer relations. You've been asked FIVE times now, and avoided the question every single time.
It's becoming a Monty Python sketch. Answer the question, please. If you've forgotten it, it's this (for the sixth hilarious time):
Has this product been tested on an iPhone 5 running iOS 6.1?
I'm not QA - I can't tell you what has been tested on what.
- - - Updated - - -
I've had a wonderful idea which might circumvent the mental block here.
As an exercise, imagine I haven't already given you my money. I'm a potential customer, considering buying your product. I have a question!
"Hey guys, your product looks great, but before I buy it I need to know if this product has been tested on an iPhone 5 running iOS 6.1?"
Does that help?
- - - Updated - - -
Well, Twitter is telling me at length that the reason my question isn't being answered is because the answer is "no". That does seem like the likely situation.
You might be wondering why I'm reluctant to hand over access details. Well, we're recovering from a recent devastating hack. We're rebuilding at immense cost in terms of workload and monetary value, and we're using a Kickstarter to fund it. We've raised over £30K so far, which is wonderful.
But part of that is that I will not hand over access details to *anyone* unless absolutely necessary. In this situation, it is not absolutely necessary.
So when you tell me you won't let me know whether your product has been tested on an iPhone 5 running iOS6 unless I give you my FTP details - well, let's just say that answering that question does *not* require my FTP details.
So please just answer my question.
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