android app install package invalid error

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  • equivocates
    New Member
    • May 2011
    • 12
    • 4.1.x

    android app install package invalid error

    I am having a user report the following error when they try to install the android app. I cannot replicate it on my android phone. Any ideas what may be causing it?

    After I click Accept & Download, an error box pops out saying "Error" and under that, it says "Package file is invalid." Then there is a button that says ok. I click ok and it goes back to the installation screen and if I try to download again, the same thing happens and It won't allow me to download it.
    Someone in my forum suggested clearing the cache, which seems to have worked:

    The "Package file is invalid" error usually occurs because your cache doesn't quite have enough space. Try clearing your cache: Settings- Applications- All- Market Clear data(and cache).

    I've also heard of this error magically getting fixed when you switch to using your actual carrier service (if you're currently using wifi).
    Last edited by equivocates; Thu 1 Dec '11, 2:10pm. Reason: solved problem
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