"Your website is on an older version of vBulletin." in member area

[dammie]

Im trying to start with my mobile app in the member area.

At this moment im trying to fillout all the site information and API's

When i try to continue it says:

"Your website is on an older version of vBulletin. We recommend you upgrade to the latest version of vBulletin. You need at least vB5 - 5.0.2, vB4 - 4.2.1, or vB3 - 3.8x plus the current Mobile API plug-in"

Could anyone tell me what the problem is, my VBulletin version is 4.2.1, website and admin says so too.

TIA

[Mohammed-q8]

same problem !!

what's the solution ?

my vbulletin version 3.8.7 !

[Zachery]

Please start tickets so we can take a look at your guys sites. Please include an AdminCP login, and your API key.

[forumbust]

Can i assume that mobile suit is not going to work on Vb 4.0.7? i am asking this because my CSM can only bridge this vbulletin version.

[XGC Viper XI]

I have the same problem with version 4.2.1

Ticket Submitted

[Zachery]

Can i assume that mobile suit is not going to work on Vb 4.0.7? i am asking this because my CSM can only bridge this vbulletin version.

Its not going to. You need to be on 4.2.1. the mobile api isn't even available in 4.0.7.

[XGC Viper XI]

With the help from vBulletin, this problem can be caused by plugins. I had this hack from vBulletin.org called Ban Spiders by User Agent (http://www.vbulletin.org/forum/showthread.php?t=268208) where I had the user agent MSIE 6.0 banned and the Mobile package from vBulletin uses that as a user agent. Why vBulletin uses that I do not know since a lot of spam bots user that. Anyways, once I disabled that product, I was able to package my mobile app.