Andoid Photo's and Album section - not seeing photos

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  • mclark
    New Member
    • Nov 2007
    • 19
    • 3.6.x

    Andoid Photo's and Album section - not seeing photos

    We're testing our mobile suite and I am currently using the Android app 1.03.

    I searched this forum and only found this thread on photos: http://www.vbulletin.com/forum/showt...os#post2153361

    When I use the Photo feature in the app, I can see the entry page for Albums, but cannot see any images within.
    Also, after starting a new album and snapping my own photo, uploading, still cannot see any images within.

    Is anyone else experiencing this?


    Wanted to check before looking at Jira and possibly reporting this problem there.
  • worried
    Senior Member
    • Dec 2008
    • 684
    • 4.2.X

    #2
    My albums are working with Android. I haven't tried uploading any pics.

    Comment

    • DecNetPHase4
      Member
      • May 2008
      • 30
      • 3.6.x

      #3
      Been getting reports that attached images cant be seen. You can see the attachment icon,"paper clip", but when clicked, it just brings up the stock clipart image that represents an image should be there.

      Comment

      • Kyle Furlong
        Senior Member
        • Jan 2011
        • 171

        #4
        This is a known issue. I suspect that these attachments do not have standard image file extensions?

        Comment

        • acwatts
          Senior Member
          • Aug 2005
          • 739
          • 3.8.x

          #5
          Originally posted by Kyle Furlong
          This is a known issue. I suspect that these attachments do not have standard image file extensions?
          I can view my attachments using forumrunner and tapatalk but not with this app.

          Comment

          • Kyle Furlong
            Senior Member
            • Jan 2011
            • 171

            #6
            Originally posted by acwatts
            I can view my attachments using forumrunner and tapatalk but not with this app.
            I was specifically referring to the "paper clip" icon. The apps will display attachments this way if they can't detect whether the attachment is an image. Typically this is when the attachment has an unknown extension.

            If you do not see attachments at all, or an image with a valid extension is not displaying correctly, please report the issue in our tracker.

            Thanks,

            Kyle

            Comment

            • MikesSite
              Senior Member
              • Jan 2009
              • 173
              • 3.8.x

              #7
              I cannot view attachments either, only albums. I started a JIRA for this, please vote if you are having the same issue: http://tracker.vbulletin.com/browse/VBM-1336

              Comment

              • acwatts
                Senior Member
                • Aug 2005
                • 739
                • 3.8.x

                #8
                Originally posted by MikesSite
                I cannot view attachments either, only albums. I started a JIRA for this, please vote if you are having the same issue: http://tracker.vbulletin.com/browse/VBM-1336
                Voted, I just made a new test thread on my forums and uploaded an image using the mobile app. Upload went fine but then I cannot view the image when I click the paper clip, so I tried viewing using Tapatalk and the image appears in the post as a thumbnail as it should.

                Comment

                • mrderanged
                  Senior Member
                  • Jul 2002
                  • 224
                  • 4.1.x

                  #9
                  Just made a thread on my forums and when I click the paperclip, it just shows the post with a grey box. can't see any image.

                  Comment

                  • worried
                    Senior Member
                    • Dec 2008
                    • 684
                    • 4.2.X

                    #10
                    Originally posted by mrderanged
                    Just made a thread on my forums and when I click the paperclip, it just shows the post with a grey box. can't see any image.
                    I don't even get the picture holder. I see what you are saying now although I don't have problems with my photo albums. Anything uploaded that has been saved as a forum attachment does not appear in threads. This is sort of the same problem in the iPhone app--you'll get a thumbnail but not the actual picture.

                    Voted.

                    Comment

                    • worried
                      Senior Member
                      • Dec 2008
                      • 684
                      • 4.2.X

                      #11
                      I bet they are related:

                      Attachments aren't visible (android)


                      Attached Images Not Opening (iPhone)


                      Sorry, double posted. Can't delete this one.

                      Comment

                      • acwatts
                        Senior Member
                        • Aug 2005
                        • 739
                        • 3.8.x

                        #12
                        This is all I see after clicking the paper clip.

                        Click image for larger version

Name:	imagetest.jpg
Views:	1
Size:	20.6 KB
ID:	3682325

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