App crashing after updating to 1.0.1

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  • worried
    Senior Member
    • Dec 2008
    • 684
    • 4.2.X

    App crashing after updating to 1.0.1

    As soon as I open the app it crashes and closes. I'v submitted a ticket already. I've looked on my error log and nothing is showing up during those times. Looks like some of the files are missing. How could of this passed iTunes? Don't they check first?
    Click image for larger version

Name:	crash2.jpg
Views:	2
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ID:	3720558

    EDIT: Problem solved (I hope). I went into the member's area and edited my iPhone app so vBulletin would rebuild the app. The previous download must have been corrupt. I've tested it on my phone and it's working. Now to get past this problem. Support for this product has been poor. The only people that can really do anything to help are the app developers they hired since they're the only ones who understand what's going on. REALLY IMPORTANT: You have to test the app on your phone before submitting it.
    Last edited by worried; Sun 22 May '11, 4:11am.
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Please provide a crash report as per these instructions:

    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • Lynne
      Former vBulletin Support
      • Oct 2004
      • 26255

      #3
      It looks like your phrases are being parsed. Have you run suspect file versions and made sure all your files are uploaded?

      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to vbulletin.org
      If I post CSS and you don't know where it goes, throw it into the additional.css template.

      W3Schools <- awesome site for html/css help

      Comment

      • worried
        Senior Member
        • Dec 2008
        • 684
        • 4.2.X

        #4
        Originally posted by Lynne
        It looks like your phrases are being parsed. Have you run suspect file versions and made sure all your files are uploaded?
        I will try. I've reinstalled version 1.0.0 on my phone and it's working. That leads me to believe that is not the problem.

        Comment

        • worried
          Senior Member
          • Dec 2008
          • 684
          • 4.2.X

          #5
          Reuploaded fresh download of vB 4.1.3. replacing all files. Ran suspect file. I'm looking for, "File does not contain expected contents?" Found two:
          1) ./clientscript/libraries/DD_belatedPNG_0.0.8a.js
          2) ./clientscript/yui/history/assets/blank.html
          The first one was part of 4.0.6? The 2nd in 4.0.1?

          What else do I do with running suspect file? I disabled my plug-ins. Downloaded my app again and it still crashes. Yet app version 1.0.0 works.

          Comment

          • Lynne
            Former vBulletin Support
            • Oct 2004
            • 26255

            #6
            Hmmm, did you look at the crash reports as Steve suggested?

            Please don't PM or VM me for support - I only help out in the threads.
            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
            Want help modifying your vbulletin forum? Head on over to vbulletin.org
            If I post CSS and you don't know where it goes, throw it into the additional.css template.

            W3Schools <- awesome site for html/css help

            Comment

            • worried
              Senior Member
              • Dec 2008
              • 684
              • 4.2.X

              #7
              I submitted the crash reports from my mac. Steve wrote back and said he didn't want those. He said he wanted the ones from iTunes. There are no reports on iTunes. "Too few reports have been submitted for a report to be shown." I have over a hundred crash reports on my hard drive. Why won't you accept them?

              Click image for larger version

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Views:	1
Size:	105.9 KB
ID:	3682270

              Crash Report 5/21/11

              Code:
              Incident Identifier: E46CF60F-8A9F-457A-99E8-E735395B714D
              CrashReporter Key:   c61aabf5f11995082bd6977f13823a6fb23f836f
              Hardware Model:      iPhone3,3
              Process:         24cf4a65503 [4243]
              Path:            /var/mobile/Applications/E9F97B47-982D-47A5-B9B2-4E0F7D10227D/24cf4a65503.app/24cf4a65503
              Identifier:      24cf4a65503
              Version:         ??? (???)
              Code Type:       ARM (Native)
              Parent Process:  launchd [1]
              
              Date/Time:       2011-05-21 20:54:41.235 -0400
              OS Version:      iPhone OS 4.2.8 (8E401)
              Report Version:  104
              
              Exception Type:  EXC_CRASH (SIGABRT)
              Exception Codes: 0x00000000, 0x00000000
              Crashed Thread:  0
              
              Thread 0 Crashed:
              0   libSystem.B.dylib                 0x34809264 __kill + 8
              1   libSystem.B.dylib                 0x34809254 kill + 4
              2   libSystem.B.dylib                 0x34809246 raise + 10
              3   libSystem.B.dylib                 0x3481dd02 abort + 50
              4   libstdc++.6.dylib                 0x31a6aa20 __gnu_cxx::__verbose_terminate_handler() + 376
              5   libobjc.A.dylib                   0x326bb594 _objc_terminate + 104
              6   libstdc++.6.dylib                 0x31a68df2 __cxxabiv1::__terminate(void (*)()) + 46
              7   libstdc++.6.dylib                 0x31a68e46 std::terminate() + 10
              8   libstdc++.6.dylib                 0x31a68f16 __cxa_throw + 78
              9   libobjc.A.dylib                   0x326ba4c4 objc_exception_throw + 64
              10  CoreFoundation                    0x3422d7c2 +[NSException raise:format:arguments:] + 62
              11  Foundation                        0x322cd298 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 56
              12  UIKit                             0x35ca89be -[UILabel setTextColor:] + 90
              13  24cf4a65503                       0x00014ee6 0x1000 + 81638
              14  UIKit                             0x35cbfbd4 -[UIViewController view] + 104
              15  UIKit                             0x35ccc668 -[UIViewController contentScrollView] + 16
              16  UIKit                             0x35ccc4d8 -[UINavigationController _computeAndApplyScrollContentInsetDeltaForViewController:] + 24
              17  UIKit                             0x35ccc3d6 -[UINavigationController _layoutViewController:] + 18
              18  UIKit                             0x35ccbeae -[UINavigationController _startTransition:fromViewController:toViewController:] + 374
              19  UIKit                             0x35ccbcbc -[UINavigationController _startDeferredTransitionIfNeeded] + 176
              20  UIKit                             0x35ccbc00 -[UINavigationController viewWillLayoutSubviews] + 8
              21  UIKit                             0x35ccbb9c -[UILayoutContainerView layoutSubviews] + 132
              22  UIKit                             0x35c94ac0 -[UIView(CALayerDelegate) layoutSublayersOfLayer:] + 20
              23  CoreFoundation                    0x341cbbb8 -[NSObject(NSObject) performSelector:withObject:] + 16
              24  QuartzCore                        0x3138867e -[CALayer layoutSublayers] + 114
              25  QuartzCore                        0x31388436 CALayerLayoutIfNeeded + 178
              26  QuartzCore                        0x31382566 CA::Context::commit_transaction(CA::Transaction*) + 206
              27  QuartzCore                        0x3138237c CA::Transaction::commit() + 184
              28  QuartzCore                        0x3138ce48 CA::Transaction::flush() + 40
              29  QuartzCore                        0x31389b6e +[CATransaction flush] + 18
              30  UIKit                             0x35ccb99c -[UIApplication _reportAppLaunchFinished] + 24
              31  UIKit                             0x35cb9d04 -[UIApplication _runWithURL:payload:launchOrientation:statusBarStyle:statusBarHidden:] + 456
              32  UIKit                             0x35c85e5c -[UIApplication handleEvent:withNewEvent:] + 1108
              33  UIKit                             0x35c8589a -[UIApplication sendEvent:] + 38
              34  UIKit                             0x35c852d8 _UIApplicationHandleEvent + 5084
              35  GraphicsServices                  0x324aeefc PurpleEventCallback + 660
              36  CoreFoundation                    0x341c26f8 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 20
              37  CoreFoundation                    0x341c26bc __CFRunLoopDoSource1 + 160
              38  CoreFoundation                    0x341b4f76 __CFRunLoopRun + 514
              39  CoreFoundation                    0x341b4c80 CFRunLoopRunSpecific + 224
              40  CoreFoundation                    0x341b4b88 CFRunLoopRunInMode + 52
              41  UIKit                             0x35cb8cfa -[UIApplication _run] + 374
              42  UIKit                             0x35cb6884 UIApplicationMain + 664
              43  24cf4a65503                       0x0000215a 0x1000 + 4442
              44  24cf4a65503                       0x00002124 0x1000 + 4388
              
              Thread 1:
              0   libSystem.B.dylib                 0x347bd904 kevent + 24
              1   libSystem.B.dylib                 0x348676fc _dispatch_mgr_invoke + 88
              2   libSystem.B.dylib                 0x3486716c _dispatch_queue_invoke + 96
              3   libSystem.B.dylib                 0x34866b90 _dispatch_worker_thread2 + 120
              4   libSystem.B.dylib                 0x3480b1da _pthread_wqthread + 258
              5   libSystem.B.dylib                 0x34803900 start_wqthread + 0
              
              Thread 2:
              0   libSystem.B.dylib                 0x3480b970 __workq_kernreturn + 8
              1   libSystem.B.dylib                 0x3480b2f4 _pthread_wqthread + 540
              2   libSystem.B.dylib                 0x34803900 start_wqthread + 0
              
              Thread 3:
              0   libSystem.B.dylib                 0x347911f8 mach_msg_trap + 20
              1   libSystem.B.dylib                 0x347932e4 mach_msg + 44
              2   CoreFoundation                    0x341b5648 __CFRunLoopServiceMachPort + 88
              3   CoreFoundation                    0x341b4ed2 __CFRunLoopRun + 350
              4   CoreFoundation                    0x341b4c80 CFRunLoopRunSpecific + 224
              5   CoreFoundation                    0x341b4b88 CFRunLoopRunInMode + 52
              6   WebCore                           0x303f2100 RunWebThread(void*) + 332
              7   libSystem.B.dylib                 0x3480a816 _pthread_start + 242
              8   libSystem.B.dylib                 0x347ffa18 thread_start + 0
              
              Thread 0 crashed with ARM Thread State:
                  r0: 0x00000000    r1: 0x00000000      r2: 0x00000001      r3: 0x3e7d32e8
                  r4: 0x00000006    r5: 0x31a68989      r6: 0x005658dc      r7: 0x2fdfcea4
                  r8: 0x35f93ad7    r9: 0x00000065     r10: 0x005184e0     r11: 0x35f93d72
                  ip: 0x00000025    sp: 0x2fdfcea4      lr: 0x3480925b      pc: 0x34809264
                cpsr: 0x00000010
              
              Binary Images:
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                0x4e4000 -   0x4e5fff  dns.so armv7  <63b5dc48fc73076f54db242f0506105a> /usr/lib/info/dns.so
              0x2fe00000 - 0x2fe27fff  dyld armv7  <3951e8645d255dcd3d3e625abe2df7fb> /usr/lib/dyld
              0x3008e000 - 0x300adfff  Bom armv7  <855c26f2f7921d12fa84dab7ef6c7c75> /System/Library/PrivateFrameworks/Bom.framework/Bom
              0x300b0000 - 0x300b3fff  CertUI armv7  <912747e771fe28d624767ca1a960ddf0> /System/Library/PrivateFrameworks/CertUI.framework/CertUI
              0x300d7000 - 0x300f4fff  AppleAccount armv7  <9025633fdc0c341605de61528e4cf4d6> /System/Library/PrivateFrameworks/AppleAccount.framework/AppleAccount
              0x301a0000 - 0x301d1fff  VideoToolbox armv7  <76ef3547823a4f936067bdd6cc4fd56a> /System/Library/PrivateFrameworks/VideoToolbox.framework/VideoToolbox
              0x30320000 - 0x30336fff  EAP8021X armv7  <68804eb3ec81179f6ff27d045d05aa61> /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X
              0x30337000 - 0x3033afff  ActorKit armv7  <54643543a009717a1489c943c221590e> /System/Library/PrivateFrameworks/ActorKit.framework/ActorKit
              0x3033b000 - 0x30923fff  WebCore armv7  <d789267053fe9eac1c96b9cd84b9820c> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
              0x30924000 - 0x30937fff  libmis.dylib armv7  <0c6f0c7359a7655301024f5dc1d65b87> /usr/lib/libmis.dylib
              0x30938000 - 0x3093bfff  IOSurface armv7  <0e69a24e0fe1410628314746ac5e43b9> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
              0x3093c000 - 0x30c4cfff  GeoServices armv7  <0a36325d10c93d8ef8b2717df9b6b3db> /System/Library/PrivateFrameworks/GeoServices.framework/GeoServices
              0x30c74000 - 0x30d94fff  CoreGraphics armv7  <48397a40c5c6ca7c9f51e4a0c0362515> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
              0x30d9a000 - 0x30dd1fff  Security armv7  <063af6986f59c82f5250b663c0b27f84> /System/Library/Frameworks/Security.framework/Security
              0x30e64000 - 0x30e9efff  CoreLocation armv7  <a4c0dab2477f83a0af6b7dd5bbfa35dc> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
              0x30ea0000 - 0x30ecefff  MIME armv7  <60862c108c4d90f745fda0f980a13e99> /System/Library/PrivateFrameworks/MIME.framework/MIME
              0x30ecf000 - 0x30ed1fff  CrashReporterSupport armv7  <b6420a0781bede3ab2badce32a3f87d4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashReporterSupport
              0x30ed2000 - 0x30ed2fff  Accelerate armv7  <fa1140edcaed1be89aa3d619a8e13239> /System/Library/Frameworks/Accelerate.framework/Accelerate
              0x30ed9000 - 0x30ee2fff  WebBookmarks armv7  <077cc79ac43fc4bf9cfafd90d318f534> /System/Library/PrivateFrameworks/WebBookmarks.framework/WebBookmarks
              0x30ef0000 - 0x3102dfff  MediaToolbox armv7  <ad9bd22253a72f0e5b4e24ed69bc58a0> /System/Library/PrivateFrameworks/MediaToolbox.framework/MediaToolbox
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              0x31065000 - 0x31152fff  libiconv.2.dylib armv7  <5299398aeab7933814b64c941d8c2fed> /usr/lib/libiconv.2.dylib
              0x31164000 - 0x31223fff  CFNetwork armv7  <0e07b5acc959fd45c09ef315e48fc7e2> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
              0x31224000 - 0x31261fff  CoreMedia armv7  <923dd4064ece3e0e80f3c7498b658ac9> /System/Library/Frameworks/CoreMedia.framework/CoreMedia
              0x31262000 - 0x3127bfff  libRIP.A.dylib armv7  <3f03a091e20baf4e649b15d727364475> /System/Library/Frameworks/CoreGraphics.framework/Resources/libRIP.A.dylib
              0x3127c000 - 0x31329fff  JavaScriptCore armv7  <410ec007655ec59d339a5ab5b08a6aef> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore
              0x31342000 - 0x31378fff  CoreText armv7  <be34e3cbab920fdbeb9dff6391a14ba9> /System/Library/Frameworks/CoreText.framework/CoreText
              0x31379000 - 0x31427fff  QuartzCore armv7  <3dc28fa5272c76df8fd86c9e7ea594f4> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
              0x3142b000 - 0x3145efff  QuickLook armv7  <6bfe57a2a7016ab4c224dac4d55f9c89> /System/Library/Frameworks/QuickLook.framework/QuickLook
              0x3145f000 - 0x314acfff  libsqlite3.dylib armv7  <e863a8ebe9a235a1fda292218686bfda> /usr/lib/libsqlite3.dylib
              0x314be000 - 0x314edfff  SystemConfiguration armv7  <222a3c335fe11864ba5ae055e1febd48> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
              0x31509000 - 0x31516fff  OpenGLES armv7  <5d10575189cbc71c3098cc2bd48ecf52> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
              0x316ab000 - 0x316b3fff  MobileBluetooth armv7  <2f7429f75b2a667490f377605d45066b> /System/Library/PrivateFrameworks/MobileBluetooth.framework/MobileBluetooth
              0x316ef000 - 0x31748fff  EventKit armv7  <e5df88867b36e7830b505d344784fdd7> /System/Library/Frameworks/EventKit.framework/EventKit
              0x3175a000 - 0x3177afff  PrintKit armv7  <102de4c2bfe9bae0256028d3ee7158cb> /System/Library/PrivateFrameworks/PrintKit.framework/PrintKit
              0x3177b000 - 0x317c2fff  MessageUI armv7  <d2cc9e539feb99dc37bcb2b829c2a5e0> /System/Library/Frameworks/MessageUI.framework/MessageUI
              0x317ca000 - 0x31846fff  AVFoundation armv7  <84d2ba0a6119bfccfe45627391ab3e6b> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
              0x31866000 - 0x31875fff  MobileDeviceLink armv7  <f9ade296132c835bb41c88cb8ac645d1> /System/Library/PrivateFrameworks/MobileDeviceLink.framework/MobileDeviceLink
              0x3188b000 - 0x31894fff  MobileWiFi armv7  <d7460035a3707fc529f8a6e74bd50d6a> /System/Library/PrivateFrameworks/MobileWiFi.framework/MobileWiFi
              0x31912000 - 0x3193bfff  ContentIndex armv7  <fa277f5f746481f6f5239b483f07be8b> /System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex
              0x31a26000 - 0x31a70fff  libstdc++.6.dylib armv7  <ccb90fb80cbb0252346fd11644690cd8> /usr/lib/libstdc++.6.dylib
              0x31a81000 - 0x31ab9fff  libCGFreetype.A.dylib armv7  <80f4abaeafa4bf4f20e3e957e642ca66> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCGFreetype.A.dylib
              0x31abb000 - 0x31abdfff  libgcc_s.1.dylib armv7  <0dca1537278674659ed424a478698ecf> /usr/lib/libgcc_s.1.dylib
              0x31ac4000 - 0x31bdafff  libicucore.A.dylib armv7  <25c67eff669d5486a04610cf03d90083> /usr/lib/libicucore.A.dylib
              0x31bdb000 - 0x31ccdfff  MusicLibrary armv7  <622c2572cfec3463ff558b181bcac2e0> /System/Library/PrivateFrameworks/MusicLibrary.framework/MusicLibrary
              0x31cce000 - 0x31ce3fff  libresolv.9.dylib armv7  <8faf721939da2b89aa8aa0fac0919f65> /usr/lib/libresolv.9.dylib
              0x31ce6000 - 0x31d18fff  AppSupport armv7  <3da218b3f2b90e003dc71e2f3b94c3ec> /System/Library/PrivateFrameworks/AppSupport.framework/AppSupport
              0x31d1f000 - 0x31fb9fff  libLAPACK.dylib armv7  <d1859d68533604e032dcbbc43b8dbfb6> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLAPACK.dylib
              0x31fba000 - 0x31fe2fff  StoreServices armv7  <003aa99a2900c92d43deeea6bea59453> /System/Library/PrivateFrameworks/StoreServices.framework/StoreServices
              0x31ff4000 - 0x3203afff  CoreTelephony armv7  <cc1c925ddb2365c495674b68a3b6ee35> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
              0x3203f000 - 0x32045fff  IAP armv7  <682169536bfe242fa47e19f098f3c8fb> /System/Library/PrivateFrameworks/IAP.framework/IAP
              0x32046000 - 0x320cffff  Message armv7  <b084f96d9ec558ec1d16570dfc8cc9f0> /System/Library/PrivateFrameworks/Message.framework/Message
              0x320d0000 - 0x321b8fff  libGLProgrammability.dylib armv7  <27dc4350b5acb9c1879c2778957297ff> /System/Library/Frameworks/OpenGLES.framework/libGLProgrammability.dylib
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              0x324aa000 - 0x324b6fff  GraphicsServices armv7  <5dbd670579cc8a3ef6fdc51d8094c026> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
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              0x32777000 - 0x327a0fff  MobileCoreServices armv7  <db0ab0b7aaa46c2634f08bba6db10171> /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices
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              0x3418d000 - 0x34273fff  CoreFoundation armv7  <3999420a8acf305f6d3ec6fdbd5a9c1e> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
              0x34294000 - 0x34295fff  CoreSurface armv7  <985cbcd97d38e24b6e34473f1768e3b1> /System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface
              0x343ad000 - 0x343e0fff  AddressBook armv7  <fc10a7b43a495656b782b5f406245e86> /System/Library/Frameworks/AddressBook.framework/AddressBook
              0x34483000 - 0x344c3fff  CoreAudio armv7  <dd253c6456c061041a640df58ea804df> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
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              0x348a2000 - 0x349b1fff  MediaPlayer armv7  <7c8d74f5c9a37e61ffdeaba425cd2f75> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
              0x349c6000 - 0x349d0fff  AccountSettings armv7  <c41f912ed6321b37fd6210ae34380b2c> /System/Library/PrivateFrameworks/AccountSettings.framework/AccountSettings
              0x349d2000 - 0x34a27fff  libvDSP.dylib armv7  <af4070d969b046b492094aabf43f0ba8> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvDSP.dylib
              0x34aef000 - 0x34af2fff  CaptiveNetwork armv7  <96099999f094dfb4f55e662d76758938> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
              0x34b0a000 - 0x34b0afff  vecLib armv7  <a53d39152f4b2381cad5f47443cdb1d2> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vecLib
              0x34c25000 - 0x34cbbfff  AddressBookUI armv7  <3396b62744f1dad98c1307426954c38f> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
              0x34fc2000 - 0x34ffcfff  IOKit armv7  <4a9e34cf3b32d81ecdd2b0f534d786f2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
              0x35082000 - 0x350d2fff  GMM armv7  <453c393564519ece9310cc1ef91b2fd7> /System/Library/PrivateFrameworks/GMM.framework/GMM
              0x350e9000 - 0x350f9fff  DataAccessExpress armv7  <fad4da25d58e422c5f22ad7cb24dc0a3> /System/Library/PrivateFrameworks/DataAccessExpress.framework/DataAccessExpress
              0x350fa000 - 0x35145fff  libBLAS.dylib armv7  <09b9aa048924ea902e653b6140ab296b> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libBLAS.dylib
              0x351e1000 - 0x3528afff  libxml2.2.dylib armv7  <3860ebd59327e26dcf727cce92ff2460> /usr/lib/libxml2.2.dylib
              0x35297000 - 0x353d0fff  AudioToolbox armv7  <e98e5a59f953b5404aadfcd24c6e319a> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
              0x353d1000 - 0x353d6fff  MobileKeyBag armv7  <b7a41af04eacccb8ae241f71a3c939ac> /System/Library/PrivateFrameworks/MobileKeyBag.framework/MobileKeyBag
              0x35444000 - 0x35477fff  iCalendar armv7  <0fd6b9f19d0cab04cadf886c6e644fd0> /System/Library/PrivateFrameworks/iCalendar.framework/iCalendar
              0x35498000 - 0x3559ffff  CoreData armv7  <0f8c7919667b81b1de30c466525341b0> /System/Library/Frameworks/CoreData.framework/CoreData
              0x355ad000 - 0x3564efff  Celestial armv7  <fd44f501cdba86ea0d84bc0e33817b85> /System/Library/PrivateFrameworks/Celestial.framework/Celestial
              0x3564f000 - 0x35651fff  libAccessibility.dylib armv7  <c5b8a3afe72d5705d39bd4b6db6753a7> /usr/lib/libAccessibility.dylib
              0x35652000 - 0x35654fff  MobileInstallation armv7  <260282070f1f941d4d3fdc62d022ba58> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallation
              0x35656000 - 0x35661fff  libz.1.dylib armv7  <d30a4b5075449a4b6c9cd0c9c8c101e0> /usr/lib/libz.1.dylib
              0x35664000 - 0x356f7fff  ImageIO armv7  <be3f3f348e06a7f8c2d72272aa3bf941> /System/Library/Frameworks/ImageIO.framework/ImageIO
              0x356f8000 - 0x35704fff  SpringBoardServices armv7  <0a522171c0a150877be163ba060d2848> /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServices
              0x35739000 - 0x3575afff  MobileSync armv7  <3aae68025f3b7e81637d6c82da1e2d32> /System/Library/PrivateFrameworks/MobileSync.framework/MobileSync
              0x3575b000 - 0x3575ffff  AssetsLibraryServices armv7  <2638056a1a34cf58a4e41481cb592221> /System/Library/PrivateFrameworks/AssetsLibraryServices.framework/AssetsLibraryServices
              0x35760000 - 0x357cffff  ProofReader armv7  <c8a4214f85162498dba28c4a1232a853> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader
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              0x35b35000 - 0x35b36fff  DataMigration armv7  <da9c3022c1990b26c067f051d8ed2b7a> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
              0x35b41000 - 0x35b53fff  iAd armv7  <ebe4c6a0a2b345ce1b1838e4841c13c0> /System/Library/Frameworks/iAd.framework/iAd
              0x35b54000 - 0x35b5afff  libMobileGestalt.dylib armv7  <dc8f439adc60c842af6b29d85714ab1d> /usr/lib/libMobileGestalt.dylib
              0x35bd9000 - 0x35bdcfff  libGFXShared.dylib armv7  <f141af9ea1356a5a6241b76499b65b31> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
              0x35c06000 - 0x35c0ffff  ITSync armv7  <15618419c181e87f67e97688fe657bd6> /System/Library/PrivateFrameworks/ITSync.framework/ITSync
              0x35c7a000 - 0x35c80fff  ProtocolBuffer armv7  <2c3a7fc414e590b07070aaf9dd976b0a> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer
              0x35c81000 - 0x36003fff  UIKit armv7  <d9b7479a9908145caec523449297bd5b> /System/Library/Frameworks/UIKit.framework/UIKit
              0x3615c000 - 0x3620bfff  WebKit armv7  <a86768197f23d24fba1bcd147a5dee51> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
              0x3620c000 - 0x36238fff  DataAccess armv7  <fdaf90489bf2c3477a2d896dd1746f84> /System/Library/PrivateFrameworks/DataAccess.framework/DataAccess
              0x3627d000 - 0x36286fff  CoreVideo armv7  <d754f1f3471966cf58de994311fcfd3b> /System/Library/Frameworks/CoreVideo.framework/CoreVideo

              Comment

              • Steve Machol
                Former Customer Support Manager
                • Jul 2000
                • 154488

                #8
                Not sure which Steve you are referring to, but I didn't tell you anything like that.

                As per the link above, please follow these instructions:

                iOS Issue Reports.

                Visit the Apple Provisiong Portal at https://itunesconnect.apple.com
                Enter your User ID and Password to log in.
                Click on Manage Apps
                Select the App that reported the Issue
                Click View Details.
                On the View Details screen there will be a Crash Reports button. Each version of iOS will have its own Tab.
                Select the appropriate version of iOS as obtained from the end-user reporting the issue.
                Click on the download button next to the Crash Reports to download them.
                Attach the resulting ZIP file to your JIRA Issue.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment

                • SteveLV702
                  Senior Member
                  • Aug 2009
                  • 1466

                  #9
                  Originally posted by Steve Machol
                  Not sure which Steve you are referring to, but I didn't tell you anything like that.

                  As per the link above, please follow these instructions:

                  iOS Issue Reports.

                  Visit the Apple Provisiong Portal at https://itunesconnect.apple.com
                  Enter your User ID and Password to log in.
                  Click on Manage Apps
                  Select the App that reported the Issue
                  Click View Details.
                  On the View Details screen there will be a Crash Reports button. Each version of iOS will have its own Tab.
                  Select the appropriate version of iOS as obtained from the end-user reporting the issue.
                  Click on the download button next to the Crash Reports to download them.
                  Attach the resulting ZIP file to your JIRA Issue.
                  Problem there Steve is as he said that method doesn't work cause in iTunes Connect it's telling him to few crashes reported so doesn't show anything, no download button to click... I get the same thing in iTunes Connect but then I haven't had any issues with the app and none of my members have reported any issues...
                  ------------------------------------------
                  Steve
                  DM Mobile Lite (iTunes)(Android)(Blackberry)
                  CN Mobile Lite (iTunes)(Android)(Blackberry)
                  TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
                  Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)

                  Comment

                  • Steve Machol
                    Former Customer Support Manager
                    • Jul 2000
                    • 154488

                    #10
                    Then this needs to be reported in a bug report.
                    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                    Change CKEditor Colors to Match Style (for 4.1.4 and above)

                    Steve Machol Photography


                    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                    Comment

                    widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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