Anybodys iPhone App Crashing When Starting a New Thread?

[edytwinky]

I had some reports from people that the app crashes on their iPhone when they try to start a new thread. Has this happened to anybody else?

[Stefano Acerbetti]

please send the crash reports to us

[edytwinky]

Where do i get that at?

[SteveLV702]

nope no problems over here I have 3 of the apps in the iPhone App Store and check the crash report in iTunes Connect daily and not a single crash report and has never crashed on my phone either....

[edytwinky]

It said too few reports have been submited for a report to be shown

[Stefano Acerbetti]

if you ca reproduce it on your iPhone

check the folder
~/Library/Logs/CrashReporter/MobileDevice

after you sync it with iTunes

[edytwinky]

Done

[worried]

Yes. The new thread form opens for a few seconds then the app closes. It only does it if you are logged in and starting a new thread. No problems replying to a thread. I had tech support look through the server logs for an event coinciding with it. They couldn't find anything. I'm using a iphone 4.

EDIT 7:04am: Where do I send these .crash files?

[edytwinky]

You can attach them to the ticket

[worried]

I just wanted to update everyone. My app has been approved and the live version hasn't crashed so far. My problem may have been unique to the ad hoc version I was using.

[SteveLV702]

I just wanted to update everyone. My app has been approved and the live version hasn't crashed so far. My problem may have been unique to the ad hoc version I was using.

Glad to hear enjoy wish your site and app much success.