Unable to Register via phone

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  • SteveLV702
    Senior Member
    • Aug 2009
    • 1466

    Unable to Register via phone

    I have had a few reports of people not able to register for site via my app I tested and had same issue while the option to register is in the app it doesn't show a reCAPTCHA image so when they hit submit they get a error message about failing human verification
    ------------------------------------------
    Steve
    DM Mobile Lite (iTunes)(Android)(Blackberry)
    CN Mobile Lite (iTunes)(Android)(Blackberry)
    TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
    Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)
  • mrderanged
    Senior Member
    • Jul 2002
    • 224
    • 4.1.x

    #2
    confirmed. same thing happened when I just tried to register on my phone.

    Comment

    • punchbowl
      Senior Member
      • Nov 2006
      • 3903
      • 4.0.x

      #3
      I just registered on dm mobile. What I DID notice was that the registration fields were greyed out at first and impossible to put in any text. So i tapped about a bit then when i tapped on accept rules the form fields became active.

      Most people won't tap about the way i did and will just quit.

      android version btw.

      also I get a connection error trying to get to the mobile app thread.

      Comment

      • SteveLV702
        Senior Member
        • Aug 2009
        • 1466

        #4
        Originally posted by punchbowl
        I just registered on dm mobile. What I DID notice was that the registration fields were greyed out at first and impossible to put in any text. So i tapped about a bit then when i tapped on accept rules the form fields became active.

        Most people won't tap about the way i did and will just quit.

        android version btw.

        also I get a connection error trying to get to the mobile app thread.

        Ya see I tested on a iPhone 4..... ill test later from my G1 (boy I need a new android phone)

        I have a mobile app thread on my board?
        ------------------------------------------
        Steve
        DM Mobile Lite (iTunes)(Android)(Blackberry)
        CN Mobile Lite (iTunes)(Android)(Blackberry)
        TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
        Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)

        Comment

        • punchbowl
          Senior Member
          • Nov 2006
          • 3903
          • 4.0.x

          #5
          you've a couple - one called Android App, the other called iPhone App

          Comment

          • SteveLV702
            Senior Member
            • Aug 2009
            • 1466

            #6
            Originally posted by punchbowl
            you've a couple - one called Android App, the other called iPhone App
            what error message ill have to test that from my phones...
            ------------------------------------------
            Steve
            DM Mobile Lite (iTunes)(Android)(Blackberry)
            CN Mobile Lite (iTunes)(Android)(Blackberry)
            TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
            Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)

            Comment

            • punchbowl
              Senior Member
              • Nov 2006
              • 3903
              • 4.0.x

              #7
              just the standard connection error message

              Comment

              • SteveLV702
                Senior Member
                • Aug 2009
                • 1466

                #8
                Originally posted by punchbowl
                just the standard connection error message
                well just tested those threads from my iPhone and worked fine gonna go test from my G1 now....
                ------------------------------------------
                Steve
                DM Mobile Lite (iTunes)(Android)(Blackberry)
                CN Mobile Lite (iTunes)(Android)(Blackberry)
                TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
                Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)

                Comment

                • SteveLV702
                  Senior Member
                  • Aug 2009
                  • 1466

                  #9
                  Originally posted by punchbowl
                  just the standard connection error message
                  hmm just tested from my Android phone and from a standard user and no errors
                  Click image for larger version

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                  ------------------------------------------
                  Steve
                  DM Mobile Lite (iTunes)(Android)(Blackberry)
                  CN Mobile Lite (iTunes)(Android)(Blackberry)
                  TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
                  Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)

                  Comment

                  • rob9050
                    New Member
                    • Feb 2009
                    • 23
                    • 3.8.x

                    #10
                    i had the same problem but i turned off Human Verification and works fine

                    Comment

                    • SteveLV702
                      Senior Member
                      • Aug 2009
                      • 1466

                      #11
                      Originally posted by rob9050
                      i had the same problem but i turned off Human Verification and works fine
                      Ya had it off before and got tons and tons of spam then turned on with the question/answer system and still a lot of spam so use the reCAPTCHA and no spam at all
                      ------------------------------------------
                      Steve
                      DM Mobile Lite (iTunes)(Android)(Blackberry)
                      CN Mobile Lite (iTunes)(Android)(Blackberry)
                      TheFaFClan Mobile Lite (iTunes)(Android)(Blackberry)
                      Audi Spirit Mobile Lite (iTunes)(Android)(Blackberry)

                      Comment

                      • rob9050
                        New Member
                        • Feb 2009
                        • 23
                        • 3.8.x

                        #12
                        theres other mods out there that stops the spam that work great i have mine turned off and no spam at all

                        Comment

                        • 6impy
                          Senior Member
                          • Dec 2000
                          • 144

                          #13
                          I just made a bug report for an issue I'm having like this, but with vBulletin's CAPTCHA.

                          I find it hard to believe that they wouldn't let the Mobile API get around the human verification.

                          Is something else going on?

                          Comment

                          • Zachery
                            Former vBulletin Support
                            • Jul 2002
                            • 59097

                            #14
                            The mobile api doesn't require any capcha. Are you sure you have no third party addons?

                            Comment

                            • Tekmiester
                              New Member
                              • Apr 2008
                              • 18

                              #15
                              I had the same issue. I was using a 3rd party plugin on my site that combined recaptcha and the question answer. I disabled it and mobile registration started working. Of course now I get spam, but that is a different issue.

                              Comment

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